Rachel John Dmello
Atlanta
Summary
Expert in Enterprise IT Risk & Resilience with 10+ years of extensive experience in disaster recovery, cybersecurity governance, and business continuity management. Combines technical acumen in AI-driven solutions with strong leadership in cross-functional collaboration, driving resilience initiatives that align with organizational goals and enhance risk management frameworks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Consultant
Arcova formerly known as MorganFranklin Consulting
05.2025 - Current
- Developed AI-driven BCMS solution for automated impact analysis, risk assessment, and scenario simulation, enhancing decision-making capabilities
- Lead BCMS and IT Disaster Recovery (ITDR) engagements for critical IT services, driving resilience strategy, recovery planning, and stakeholder alignment
- Delivered executive briefings on resilience gaps and remediation actions, aligning implementation priorities with stakeholder expectations
- Reviewed BCPs, recovery strategies, and testing results during BC/DR assessments to evaluate organizational readiness and identify improvement areas
- Evaluate IT policies and governance frameworks for regulatory alignment and document actionable remediation plans
- Perform IT audits and control testing across ITGCs (access, change, operations, security), identifying risks and control gaps
- Partner with business and technology teams to validate findings and drive remediation efforts
- Develop application inventories and dependency mappings to improve recovery prioritization and system visibility
Assistant Manager
KPMG India
07.2019 - 10.2023
- Conducted IT disaster recovery assessments and led readiness drills, enhancing preparedness for a UAE-based multinational conglomerate.
- Designed and implemented business continuity management frameworks, including business impact analysis and tabletop exercises.
- Delivered BCM awareness training on IT audit, regulatory compliance, and risk mitigation strategies, strengthening organizational resilience.
- Completed a second on-site BCM internal audit for a government-owned steel manufacturer in the UAE.
- Reviewed and updated IT disaster recovery plans, establishing recovery time objectives for critical banking applications to minimize downtime.
- Led IT audits evaluating general controls, application controls, and financial security for financial sector clients.
- Conducted internal and external audits to assess access controls and data integrity compliance with SOX and ISO standards.
- Directed cyber maturity assessments based on NIST framework to evaluate security controls across multiple domains.
Application Development Analyst
Accenture Solutions Private Limited
08.2015 - 06.2019
- Developed and maintained IT Disaster Recovery Plans (ITDRP), ensuring compliance with ISO 22301 and ITIL best practices.
- Led BCP testing exercises, including tabletop scenarios and full-scale failover simulations, to validate the resilience of cloud-based and on-premises IT infrastructures.
- Coordinated disaster recovery efforts during cyber incidents, data center failures, and IT outages to ensure effective business continuity and minimize operational disruptions.
- Conducted internal audits assessing compliance with BCP and ITDR policies, identified process gaps, and recommended remediation strategies to strengthen overall resilience.
- Provided 24/7 monitoring of IT systems, managing technical incidents, security vulnerabilities, and IT disruptions to ensure minimal downtime.
- Managed third-party IT risk assessments, ensuring compliance with vendor security standards.
Education
Master of Science - Information Systems
Georgia State University- J.Mack Robinson College of Business
01-2025
Bachelor of Engineering - Computer Engineering
Thadomal Shahani Engineering College, University of Mumbai
01-2015
Diploma - Computer Technology
Bhausaheb Vartak Polytechnic
01-2012
Skills
- Compliance management
- Cybersecurity Frameworks: NIST CSF
- Risk Management
- Threat Intelligence & Risk Analysis: Cyber Maturity Assessments, VAPT, SWIFT CSP Security
- Data Visualization
- Business Continuity & IT Disaster Recovery (ITDR): ISO 22301, NCEMA, Fusion
- IT Tools: eAudit IRM, Archer GRC, SAP GRC, ServiceNow GRC
Websites
Certification
- Certified Business Continuity Professional( CBCP)
- ISO 22301:2012 Implementator Certified (CBCI)
- ISO 22301:2019 Lead Auditor in Business Continuity Management Systems (CBCLA)
- ISO/IEC 27001:2013 Lead Auditor in Information Security Management Systems (ISMS LA)
- ISO/IEC 27701:2019 Lead Auditor in Privacy Information Management Systems (PIMS LA)
- AI Ethics at SAP (Edition Q1/2024)
- AI Prompting Essentials Certified (AIPEC)
- Generative AI at SAP
- Mendix Rapid Developer Certified
Accomplishments
- Received the ZS Associates Excellence Award for significant contributions to the ISO/IEC 27001:2013 certification process.
- Awarded the Outstanding Volunteer Award for exemplary performance during CSR activities (FY 2020-21).
- Recipient of the Ratan Tata Scholarship for academic excellence in the final year of the diploma.
- Represented college at the state level in paper presentation and quiz competitions.
Timeline
Consultant
Arcova formerly known as MorganFranklin Consulting
05.2025 - Current
Assistant Manager
KPMG India
07.2019 - 10.2023
Application Development Analyst
Accenture Solutions Private Limited
08.2015 - 06.2019
Master of Science - Information Systems
Georgia State University- J.Mack Robinson College of Business
Bachelor of Engineering - Computer Engineering
Thadomal Shahani Engineering College, University of Mumbai
Diploma - Computer Technology
Bhausaheb Vartak Polytechnic