Rachelle Matthews
Winder
Summary
Proactive and Goal-oriented professional who demonstrates strong analytical, communication, and leadership expertise. Known for reliability and adaptability with swift capacity to learn and apply new skills with the desire to exceed expectations.
Committed to leveraging these qualities to contribute to team success while developing further professional proficiencies.
Overview
13
13
years of professional experience
Work History
Recruiting Manager
Trillium Driver Solutions
03.2022 - 10.2025
- Supported recruitment processes by reviewing resumes and conducting initial candidate screenings.
- Assisted in scheduling interviews and coordinating communication between candidates and hiring managers.
- Maintained applicant tracking system, ensuring data accuracy and facilitating efficient workflow.
- Collaborated with team members to develop job descriptions that align with organizational needs.
- Participated in onboarding activities to familiarize new hires with company policies and culture.
- Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
- Collaborated cross-functionally with HR teams to align recruitment efforts with overall organizational goals and objectives.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Leasing Consultant
Birge and Held
02.2021 - 03.2022
- Facilitated leasing process by providing property tours and detailed information to prospective tenants.
- Managed tenant inquiries and resolved concerns, ensuring high levels of customer satisfaction.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Branch Operations Coordinator
Apria Healthcare
05.2017 - 01.2021
- Coordinated daily operations to enhance workflow efficiency and service delivery.
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
- Assessed patient needs for appropriate durable medical equipment solutions
- Collaborated with healthcare providers to ensure optimal patient care
- Managed inventory of medical equipment, ensuring compliance with regulations
- Developed strong relationships with referral sources such as physicians, therapists, and case managers to grow business opportunities.
- Enhanced customer relations with thorough follow-up communication, ensuring optimal equipment performance and addressing concerns.
- Managed billing processes accurately and efficiently, resulting in a high level of trust from both insurance companies and patients.
Retention/Sales Administrative Specialist
Time Warner Cable
09.2012 - 04.2017
- Coordinated cross-departmental communication to streamline sales processes and enhance customer experience.
- Managed sales documentation and reporting, ensuring accuracy and compliance with company policies.
- Led initiatives to optimize CRM utilization, enhancing tracking of customer interactions and follow-ups.
- Supported sales representatives by answering and monitoring business-related emails and phone calls.
- Elevated customer service standards by resolving complaints efficiently while adhering to established protocols.
- Developed strong relationships with clients by maintaining regular contact, fostering trust and loyalty for repeat business opportunities.
Education
Real Estate License - Real Estate Dynamics
Metro Brokers Academy
Duluth, GA12-2025
High School Diploma -
South Gwinnett Highschool
Snellville, GA05-2012
Skills
- Recruitment analytics
- Interview facilitation
- Talent acquisition
- Equal employment opportunity
- Fair housing regulations
- Establishing connections
- Courteous correspondence management
- Leasing and Sales
- Property management knowledge
- Contract negotiation expertise
- Sales strategy development
- Achievement-focused
Timeline
Recruiting Manager
Trillium Driver Solutions
03.2022 - 10.2025
Leasing Consultant
Birge and Held
02.2021 - 03.2022
Branch Operations Coordinator
Apria Healthcare
05.2017 - 01.2021
Retention/Sales Administrative Specialist
Time Warner Cable
09.2012 - 04.2017
Real Estate License - Real Estate Dynamics
Metro Brokers Academy
High School Diploma -
South Gwinnett Highschool