Summary
Overview
Work History
Education
Skills
Timeline
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Rachel (Ray) Jensen

Cumming

Summary

Optimistic and dedicated professional with a strong background in customer service and volunteer work. Patient and proven to make positive impacts on customers and clients through helpful direction and communication. Had a passion for animals, enjoys focused tasking, and has an adaptable mindset.

Overview

3
3
years of professional experience

Work History

Associate

DSW Designer Shoe Warehouse
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Crew Member

Vampire Penguin
05.2023 - 06.2024
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Sales Associate

Kid-to-Kid
09.2022 - 04.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Equine Handler Volunteer

Bearfoot Ranch
09.2022 - 02.2023
  • Promoted an ethical approach to horse care and handling within the stable, modeling respect for animals while upholding industry standards in all aspects of daily operations.
  • Assisted with special events and programs.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Administered prescribed medications to ensure optimal health of each equine under care.
  • Transported horses safely between locations, ensuring proper handling procedures were followed at all times.
  • Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
  • Prepared horses for riding, competitions and shows to condition animals to perform at best.

Education

Forsyth Central High School
Cumming, GA
05-2025

Skills

  • Customer service
  • Attention to detail
  • Flexible schedule
  • New hire training
  • Positive attitude
  • Organized and efficient
  • Adaptability and dependability
  • Integrity and honesty
  • Initiative and Self-motivation
  • Valid Driver's license

Timeline

Associate

DSW Designer Shoe Warehouse
10.2024 - Current

Crew Member

Vampire Penguin
05.2023 - 06.2024

Sales Associate

Kid-to-Kid
09.2022 - 04.2023

Equine Handler Volunteer

Bearfoot Ranch
09.2022 - 02.2023

Forsyth Central High School

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Rachel (Ray) Jensen