Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel (Sol) Fortt

Marietta

Summary

Motivated and adaptable Interactive Design student with a strong interest in technology, data analysis, and project management. Through academic coursework and hands-on projects, I have developed experience using Figma, Microsoft Excel, and Microsoft Word to create user-centered designs, organize and analyze information, and communicate ideas effectively. I have also gained introductory exposure to Adobe Creative Suite and Photoshop. My background in customer service has strengthened my communication, teamwork, problem-solving, and organizational skills in fast-paced environments. I am eager to apply my creativity, attention to detail, and willingness to learn in an internship setting while continuing to expand my technical skills and contribute to meaningful projects.

Overview

2
2
years of professional experience

Work History

Expo/Host

Taqueria Tsunami
Woodstock, GA
03.2026 - Current
  • Welcomed and engaged attendees to create a positive event atmosphere.
  • Provided information about menu offerings and restaurant services to enhance guest experience.
  • Coordinated logistics for event setup, ensuring timely readiness for guest arrival.
  • Collaborated with team members to streamline event operations and enhance efficiency.
  • Managed time effectively during busy periods by prioritizing tasks according to urgency while maintaining outstanding service levels consistently throughout the day''s events .

Server

Johnny's Pizza
Marietta, GA
08.2025 - 12.2025
  • Delivered exceptional customer service by promptly taking and processing orders.
  • Maintained clean and organized dining areas to enhance guest experience.
  • Collaborated with team members to efficiently manage high-volume shifts.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Shift Leader

Caribou Coffee
Milton, GA
01.2024 - 03.2025
  • Supervised daily operations, ensuring high service quality and customer satisfaction.
  • Trained and mentored new team members on coffee preparation and customer service techniques.
  • Managed inventory levels, placing orders to maintain stock consistency and reduce waste.
  • Implemented efficient workflow processes to enhance team productivity during peak hours.
  • Developed and maintained positive relationships with customers, fostering loyalty and repeat business.
  • Enforced company policies and regulations with employees.

Education

Bachelor of Science - Interaction Design

Kennesaw State University
Kennesaw, GA
05-2028

High School Diploma -

Acellus Academy
Online
05-2024

Skills

  • Strong organizational skills
  • Effective time management
  • Engaging personality
  • Exceptional communication
  • Public speaking expertise
  • Product demonstration
  • Sales experience
  • Strong work ethic
  • Teamwork and collaboration
  • Microsoft Excel
  • Figma
  • Microsoft Word
  • Photoshop

Timeline

Expo/Host

Taqueria Tsunami
03.2026 - Current

Server

Johnny's Pizza
08.2025 - 12.2025

Shift Leader

Caribou Coffee
01.2024 - 03.2025

Bachelor of Science - Interaction Design

Kennesaw State University

High School Diploma -

Acellus Academy
Rachel (Sol) Fortt