Raena Wimbush
Riverdale
Summary
Dynamic customer service professional with a strong work ethic and integrity, experienced at Cookout Restaurant. Proven ability to resolve conflicts with empathy, enhancing customer loyalty. Skilled in cash handling and inventory management, consistently meeting productivity goals while maintaining a clean and organized workspace.
Overview
5
5
years of professional experience
Work History
Cashier
Cookout Restaurant
11.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Picker
Amazon
01.2023 - 02.2023
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Customer Service Representative
All N One Security
01.2022 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Charles R. Drew High School
6237 Garden Walk Blvd05-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Picker
Amazon
01.2023 - 02.2023
Customer Service Representative
All N One Security
01.2022 - 04.2022
Cashier
Cookout Restaurant
11.2019 - Current
High School Diploma -
Charles R. Drew High School
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