Raena Wimbush
Riverdale,GA
Overview
7
7
years of professional experience
Work History
Medical Business Administration
Erogen Enterprises
Stockbridge, GA
06.2025 - Current
- Ability to interpret complex clinical documents and provide same day service regarding claims submitted multiple times for the same patient , provider and date of service.
- Organized and detail oriented , when entering the correct patient information , medical coding which is critical .
- Skilled at verifying medical insurance eligibility , patient demographics and utilize automated eligibility tools.
- Work independently and collaboratively in a team environment.
- Establish a strict workflow to confirm payer authorization requirements and implement automated checks and balances in the billing software to flag duplicate encounters.
- Excellent communication skills, both verbal , written while ensuring medical coders are certified and regularly audited .
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Cashier Team Lead
Cook Out
McDonough, GA
11.2019 - Current
- Supervised daily cash handling procedures to ensure accuracy and compliance with company policies.
- Trained and mentored new team members in customer service and operational protocols.
- Streamlined checkout processes to enhance efficiency during peak hours, improving customer satisfaction.
- Resolved customer inquiries and complaints promptly, maintaining a positive store environment.
- Developed scheduling strategies to balance labor needs with operational demand effectively.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
United Medical And Business Institute
College Park, GA04-2024
High School Diploma -
Charles R. Drew High School
Riverdale, GA05-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Medical Business Administration
Erogen Enterprises
06.2025 - Current
Cashier Team Lead
Cook Out
11.2019 - Current
United Medical And Business Institute
High School Diploma -
Charles R. Drew High School