Raeshanae Broaden

Motivated and dependable professional with years of expertise in fast-paced environment utilizing excellent Customer Relations and Service Satisfaction. Highly valued and respected for expertise and keen insight in negotiating policy, developing and implementing strategic plans, and obtaining desired results. Proficient in job execution and proven track record of success in compliance, detail responsiveness, process improvement and leadership.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

• Quality Assurance Associate, 2018-01-01, Current, Walmart Warehouse, Atlanta, GA, Acts as a team lead on a monthly basis, in charge of managing the collection and analysis of data and results; as well as in coordinating and resolving data inaccuracies., Duties includes analyzing, investigating and resolving inventory discrepancies identified through section inputs and daily cycle count procedures., Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures., Loads outgoing merchandise form conveyor, and reports damaged or vendor compliance issues to supervisor., Meet safety, productivity and quality standards, and performs other related duties and responsibilities as assigned., Manages warehouse employees on daily procedures; including product storage, warehouse maintenance, shipping/receiving traffic., Improves all inventory issues (inbound, outbound, cycle counts, discrepancies, and adjustments).
• Warehouse Team Lead, 2016-01-01, 2018-12-31, Simos Solutions Walmart, Atlanta, GA, Assisted in inventory control by scanning new merchandise into the asset recovery database, pulling orders, and processing new acquisitions to include verifying, logging, recording, and staging for delivery., Instructed employees on daily tasks and deadlines. Supervised, trained, coached and motivated warehouse workers., Inspected and monitored incoming/outgoing merchandise to ensure merchandise is free from scratches, breaks, dings, and dents and are of the highest quality., Worked from order sheets to build loads for bulk and/or route trucks, using a forklift and/or pallet jack., Assisted the supervisor in the coordination of the daily activities of the warehouse departments which include receiving, shipping, parts and inventory control., Organized time and maintained efficiency to run a clean and safe warehouse to meet all deadlines., Performed as a supervisory backup and completed other warehouse functions such as customer service rep, forklift operator, selector, etc. on an "as needed" basis., Managed warehouse operations, including shipping and receiving as well as inventory control
• Greeter, 2016-06-01, 2016-10-20, AirServ- Hartsfield Jackson Airport, Atlanta, GA, Responsible for greeting guests in a warm and friendly manner and ensuring that they get seated as quickly and efficiently as possible., Provided professional and courteous guest service while operating touch points and assisting guests with ticket entrance., Performed multiple tasks and worked efficiently under pressure all in an empathetic and positive manner., Maintained a pleasant atmosphere for co-workers as well as effective communication so they can deliver the best customer service., Ensured both the registers area and store's main entrance are neat and organized. Managed and addressed maintenance issues as needed., Owned all requests and complaints; resolved issues immediately and follow up to ensure the guest's satisfaction.