Rahul Thorat
Nerul
Summary
Seasoned hospitality professional with fourteen plus years of industry excellence in Hotels, Hospitals, Guest Houses, HNI's etc. in various segments of hospitality and facility industries.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Manager, Facility Mgt - F&B Operations
Bajaj Group
06.2023 - Current
- In charge of Food and Beverage operations of the Corporate office with two lakhs sft and managing Chairman's residence for event management and coordination for VIP movement, acting as House Manager.
- Responsible for vendor management (Housekeeping, Security, Horticulture, Pest Control, Chefs, Car maintenance etc.), visitor management and organizing events.
- Coordinating and executing concierge and travel of Chairman as per calendar.
- In charge of administrative activities and taking care of vendor payments. Upholding and monitoring allotted budgets for respective operational departments.
- Monthly audit of various inventories (Stock taking, AMC's, procurement, billing etc.). Responsible for compliance and safety audits. Driving the trainings for staff pertaining to policies and procedures of safety, fire, F&B Operations, Housekeeping etc.
Assist. Restaurant Manager - F&B Operations
Farmaaish Lounge & Bar
11.2022 - 06.2023
- Managing the front of the house operations.
- Organizing events like bands, DJ's, Karaoke etc.
- Maintain the facility by ensuring safety, mechanical/electronic repairs scheduling, and adhering to rigorous cleanliness requirements.
- Develop skills in communication and time management interacting with staff and customers in a fast-pace service environment.
- Coordinate seasonal and promotional events charting facility arrangements, decorating, book entertainment, develop and acquire POS.
Senior Officer - F&B Operations
Kokilaben Dhirubhai Ambani Hospital
10.2019 - 10.2022
- Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift.
- Ensure that all service deliveries are carried out as per terms and conditions agreed upon with Vendor. Butler Services for VVIP patients. Delivering patient food in coordination with Doctors and dietician.
- Planning and organizing events. Front desk management. Handling Patient transfer and Patient care procedures.
- Implement regular inspection in all facilities areas within campus for recreational purposes to ensure activities are conducted safely and appropriately.
- Meeting patients in a day and taking their feedback also making an action plan based on those complaints and asking vendor to take an action according to the action plan.
Food & Beverage Executive - Butler
Royal Tulip Hotel
02.2017 - 09.2019
- Reporting to the Restaurant Manager, the F&B Executive will assist to ensure a smooth day-to-day operation of the outlet.
- Ensuring the errands are effectively managed.
- Supervise and train team members to ensure high service standards are maintained.
- Handle phone enquiries and take guest reservations in a courteous and prompt manner.
Food & Beverage Supervisor
Beverly Park - Reliance Industries Ltd
09.2012 - 10.2016
- Make food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates.
- Rotating stock and following proper storage procedures.
- As a butler greeting guests taking care of all VIP suite room guests and coordinate with all concerned departments to fulfill guest needs and request. Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- A butler ensuring the Room Service and other outlets menu are in place.
Food and Beverage Trainee Captain
The Park Group Of Hotels - Belapur
01.2011 - 09.2012
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Retrieved mail packages and documents on behalf of guests promptly verifying receipt.
- Resolve customer issues quickly and notified supervisor immediately when complains escalated.
- Monitored supplies by checking inventory and placing orders.
Internship
Hotel Marine Plaza
09.2009 - 12.2009
- Designation - Industrial Training in all Major Departments
Education
BBA - Hotel Management
Institute of Hotel & Tourism - Elphinstone College
Mumbai, India06.2010
Higher Secondary Certificate - Science Education
Mahatma Gandhi Junior College
New Mumbai06.2007
Secondary School Certificate -
Mahatma Gandhi Mission School
Navi Mumbai06.2005
Skills
- Food and Beverage Management
- Hotel Management
- Facility Management
- Hospital & Hospitality Management
- Food Safety and Sanitation
- Inventory Management
- Guest Service
- Store Management
- Event Management
- Administration Activities
Certification
- Crowd Management
- Standards of Training, Certification and Watch keeping
Hobbies
- Photography
- Cooking
- Painting
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
References
- Would be provided on request.
Timeline
Assistant Manager, Facility Mgt - F&B Operations
Bajaj Group
06.2023 - Current
Assist. Restaurant Manager - F&B Operations
Farmaaish Lounge & Bar
11.2022 - 06.2023
Senior Officer - F&B Operations
Kokilaben Dhirubhai Ambani Hospital
10.2019 - 10.2022
Food & Beverage Executive - Butler
Royal Tulip Hotel
02.2017 - 09.2019
Food & Beverage Supervisor
Beverly Park - Reliance Industries Ltd
09.2012 - 10.2016
Food and Beverage Trainee Captain
The Park Group Of Hotels - Belapur
01.2011 - 09.2012
Internship
Hotel Marine Plaza
09.2009 - 12.2009
BBA - Hotel Management
Institute of Hotel & Tourism - Elphinstone College
Higher Secondary Certificate - Science Education
Mahatma Gandhi Junior College
Secondary School Certificate -
Mahatma Gandhi Mission School
- Crowd Management
- Standards of Training, Certification and Watch keeping
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