Rainnah Cruz
Dallas
Summary
Motivated and adaptable professional with recent relocation to Georgia, bringing strong problem-solving, communication, and technical skills to a dynamic team. Recognized for proven track record of success, showcasing ability to quickly adapt to new environments and deliver results. Excited for the opportunity to contribute experience in supporting company goals and growth.
Overview
2025
2025
years of professional experience
Work History
Server
Southside Bar and Grill
09.2024 - Current
- Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Serve food and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
Delivery Driver
Amazon
06.2024 - Current
- Deliver packages to customer doorsteps and business offices.
- Complete on-time deliveries by choosing best and most efficient routes.
- Read maps, follow oral, and written instructions and use GPS technology to make deliveries.
Medical Receptionist
Pike County Memorial Hospital
08.2020 - 10.2021
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming appointments.
- Took messages from patients and promptly relayed to appropriate staff.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Administrative Assistant
North East Community Action Corporation, NECAC
03.2021 - 08.2021
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Updated details in company database by keying in customer contacts and delivery dates.
- Directed customer communication to appropriate department personnel.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Medical Assistant
Pike County Memorial Hospital
08.2020 - 01.2021
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Administered rapid tests such as COVID and Strep to help clinical staff assess conditions.
CNA
Maxim Healthcare
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
Some College (No Degree) - Business Management
DeVry University
High School Diploma -
Damonte Ranch High School
06.2013
Skills
- Strong interpersonal skills
- Inbound and Outbound Calling
- Microsoft Office expertise
- Technologically savvy
- Adaptive team player
- Administrative duties
- Schedule and calendar management
- Strong problem solver
- Strong interpersonal skills
- Time management
- Data entry
- Customer service
Timeline
Server
Southside Bar and Grill
09.2024 - Current
Delivery Driver
Amazon
06.2024 - Current
Administrative Assistant
North East Community Action Corporation, NECAC
03.2021 - 08.2021
Medical Receptionist
Pike County Memorial Hospital
08.2020 - 10.2021
Medical Assistant
Pike County Memorial Hospital
08.2020 - 01.2021
High School Diploma -
Damonte Ranch High School
CNA
Maxim Healthcare
Some College (No Degree) - Business Management
DeVry University
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