Rakelle Deflanders
Lithia Springs
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Confident and welcoming, can't wait to meet you soon!
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Budgetel Inn & Suites
05.2024 - Current
- Responded to customer inquiries via phone, email, and in person
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival
- Explained policies and procedures to visitors
- Created and managed digital and physical filing systems for records, correspondence, and other material
Clerk/Retail Sales Associate
QuikTrip
02.2023 - 03.2024
- Processed customer payments accurately and efficiently
- Maintained inventory levels of store supplies and restocked as much as needed
- Merchandised and used techniques such as upselling to increase store sales
- Consistently kept store clean, organized, and up to code
Sales Associate
Beauty Supply Institute
05.2022 - 01.2023
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Answered customer inquiries regarding product features, pricing, and availability
- Bagged or packaged purchases, online orders, and gifts
- Built and maintained relationships with customers, peers, and upper management to drive team success
Cashier Assistant Manager
Dairy Queen Grill & Chill
06.2019 - 12.2022
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Tracked company inventories, moved excess stock, and arranged products to improve sales
- Taught junior employees proactive strategies to meet operational and sales goals
- Performed merchandising and signage updates during weekly and seasonal promotional changes
- Created monthly reports summarizing sales figures, employee performance metrics, and other key business indicators
- Monitored cash drawers in checkouts to verify adequate cash supply
Education
High School Diploma - undefined
Pebblebrook High School
Mableton, Ga05.2022
Skills
- Appointment confirmation
- Log book monitoring
- Appointment scheduling
- Initiative-taking
- Customer service
- Multitasking and organization
- Inventory control
- Client communication
- Multi-line telephone systems
- Oral and writing communication
- Data entry
- Time management
- Attention to detail
- Email and telephone decorum
- Listening skills
- Problem-solving skills
Timeline
Front Desk Receptionist
Budgetel Inn & Suites
05.2024 - Current
Clerk/Retail Sales Associate
QuikTrip
02.2023 - 03.2024
Sales Associate
Beauty Supply Institute
05.2022 - 01.2023
Cashier Assistant Manager
Dairy Queen Grill & Chill
06.2019 - 12.2022
High School Diploma - undefined
Pebblebrook High School
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