Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Rakiya Campbell

Fort Stewart,GA

Summary

Qualified Military Police Officer with 3 years of committed experience maintaining secure environments while leading diligent security details to minimize crime. Proven leader with exceptional attention to detail and demonstrated success closely monitoring infractions, security threats and suspicious activities. Goal-oriented and meticulous professional with active Secret security clearance.

Extraordinary leader and problem solver looking to transition from successful career in military to [Job Title] in [Industry] industry. Calm under pressure with superior time management and conflict resolution skills.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.

Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.

Overview

years of professional experience

Work History

Military Police Officer

United States Army

02.2021 - Current

Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.
Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
Managed traffic control operations, ensuring efficient flow of vehicles and reducing congestion on base.
Conducted thorough investigations into criminal activity on base, leading to successful apprehension and prosecution of offenders.
Assisted in the development of crime prevention strategies, resulting in reduced incidents of theft, vandalism, and other offenses.
Provided security support for high-profile events, ensuring the safety of all attendees including high-ranking officials and dignitaries.
Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
Led routine inspections of barracks and facilities for compliance with safety regulations, helping maintain a secure living environment for service members.
Developed strong relationships with community members through outreach efforts like town hall meetings, fostering trust between the military police force and the public.
Conducted background checks on individuals seeking access to sensitive areas or information, ensuring only qualified personnel were granted clearance.
Served as a liaison between military units during joint training exercises or missions, facilitating seamless coordination among diverse groups of service members.
Provided expertise in crowd control techniques during large-scale events, ensuring the safety of attendees and maintaining order.
Assisted military personnel transitioning into civilian life by providing resources and guidance on employment opportunities and benefits.
Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
Provided emergency response security, eliminating hazards, and potential dangers.
Monitored gate activities, controlled traffic and responded to emergencies on base.
Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Documented and organized security information accurately and efficiently.
Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
Utilized surveillance equipment to monitor security of personnel and property.
Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
Maintained 100% accountability of assigned equipment worth more than $1,000,000.
Maintained security of local areas and performed route clearance for visiting high-ranking officials.
Supervised 24-hour police operation investigating civil disturbances on base.
Executed search and seizure operations in strict accordance with applicable laws and regulations.
Searched vehicles, buildings and homes for evidence of stolen property.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Conducted searches of individuals, vehicles and premises.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Checked vehicle equipment for proper functioning prior to use.
Monitored traffic violations, issuing citations as necessary.
Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Handled citation and traffic violation paperwork.
Recorded facts to prepare reports documenting incidents and activities.
Monitored criminal activity in community to identify suspicious activity.
Trained other officers in firearms and self-defense tactics.
Responded to emergency calls to provide assistance to citizens in need.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Monitored crowded public areas and events to mitigate risk and promote safety.
Rendered aid to accident victims and other persons requiring first aid for physical injuries.
Thoroughly analyzed criminal information and processed crime scenes.
Assisted in special investigations and crime prevention programs.
Obtained information from arrested subjects to conduct debriefings.
Created and implemented security protocols and procedures to safeguard personnel and property.
Implemented effective drug interdiction strategies, contributing to a decrease in substance abuse incidents on base.
Supported command staff with detailed reports and data analysis, enabling informed decision-making regarding security operations.
Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
Assisted in coordinating disaster relief efforts following natural disasters or other crises, providing critical support to affected communities.
Collaborated with local civilian police agencies to share intelligence and coordinate joint operations when necessary.

Sales Associate

Victoria's Secret & PINK

11.2020 - 01.2021

Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Informed customers of promotions to increase sales productivity and volume.
Contributed to team objectives in fast-paced environment.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Set and achieved company defined sales goals.
Selected correct products based on customer needs, product specifications and applicable regulations.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Presented professional image consistent with company's brand values.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Maintained current knowledge of evolving changes in marketplace.
Stayed current on company offerings and industry trends.
Achieved or exceeded company-defined sales quotas.
Developed and maintained strong working relationships with professionals within assigned territory.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Contributed to event marketing, sales and brand promotion.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Negotiated prices, terms of sales and service agreements.
Monitored service after sale and implemented quick and effective problem resolutions.
Developed, maintained and utilized diverse client base.
Recorded accurate and efficient records in customer database.
Quoted prices, credit terms and other bid specifications.
Kept detailed records of daily activities through online customer database.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Waitress Trainer

Cracker Barrel Old Country Store

12.2019 - 09.2020

Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
Contributed to a decrease in employee turnover by creating an engaging workplace culture that emphasized growth opportunities and professional development.
Streamlined the ordering process using digital tools to enhance accuracy and minimize miscommunications with the kitchen staff.
Maximized revenue potential by effectively suggesting daily specials or promotions to customers based on their preferences or dietary restrictions.
Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
Delivered personalized attention to each trainee''s learning style during training sessions to optimize comprehension of material.
Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
Evaluated trainees'' progress and provided constructive feedback for improvement during regular check-ins and performance reviews.
Trained new team members on restaurant procedures, menu items, and performance strategies.
Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Provided feedback and guidance to help servers develop industry skills and knowledge.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Utilized effective communication techniques to support server learning and comprehension.
Monitored new server performance and offered continuous support throughout training period.
Provided coaching and mentoring to employees.
Developed job-specific competencies and performance standards.
Built and maintained professional relationships with vendors and suppliers.
Trained and mentored 4 new personnel hired to fulfill various roles.

Ride Operator

Wild Adventures Theme Park

02.2019 - 08.2019

Enhanced rider experience by enforcing safety procedures and providing clear instructions.
Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Contributed to increased park attendance through consistently positive guest interactions and memorable ride experiences.
Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
Participated in ongoing training sessions, staying up-to-date on industry best practices and safety standards.
Conducted thorough pre-operation inspections of rides, identifying potential issues before they became problems.
Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
Streamlined the loading process by directing riders effectively onto their designated seats or platforms swiftly but safely.
Handled routine maintenance tasks such as cleaning ride vehicles or applying lubricants as needed for smooth operations daily basis.
Ensured timely documentation of incidents or accidents that occurred within the assigned area for review by management staff.
Evaluated weather conditions regularly throughout shifts to make informed decisions regarding temporary suspensions or closures when necessary.
Worked closely with security personnel on crowd management efforts during peak periods or special events at the amusement park.
Promoted park-wide initiatives such as seasonal events or promotional offers to guests, contributing to overall park revenue growth.
Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Monitored passengers and ride operations and enforced safety regulations.
Operated rides and attractions according to written guidelines to reduce injuries.
Operated variety of amusement park rides and monitored passenger safety and comfort.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Conducted daily inspections of amusement park rides to verify functionality and safety.
Inspected and maintained amusement park ride equipment in accordance with safety regulations.
Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Trained new ride operators on safety procedures and ride operations.
Demonstrated proper use of safety harnesses and other safety equipment.
Fostered communication between ride operators and other amusement park personnel to support operations.
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Built and established positive relationships with patrons, team members and supervisors.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Delivered information and details of interest about facility to visitors.
Trained new recreation attendants on safety procedures and customer service tactics.
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Issued tickets to customers and collected payment and fees for desired services.
Supervised gameplay and monitored guests' actions to prevent theft.

Education

High School Diploma -

Lowndes High School

Valdosta, GA

05.2020

Skills

Emergency Call Preparedness and Response
Disciplinary Action
Hazard Analysis
Medical Emergency Response
Active Listening
Operational Planning
Evidence Collection and Processing
Team Goals
Criminal Investigations and Suspect Interviewing
Emergency Alarm Monitoring
Firearms Safety and Handling
Traffic Patrol and Accident Investigations
Commercial Property
Operational Efficiency
Conflict Resolution Techniques
Vehicle Inspection
Electronic and Stationary Surveillance
Suspicious Activity Monitoring
Operation and Information Security
Verbal Communication and Reading Comprehension
Investigative Tools
Investigation Reports and Documentation
Officer Training
Property Patrol
Situation Management
Suspect Apprehension
Police Patrol Operations
Crime Scene Management
Military Personnel Safety
Data Evaluation and Financial Records Analysis
Law Enforcement Information Databases
Lethal Weaponry Training and Safe Weapons Usage
Basic First Aid
Defensive Tactics and Fighting Techniques
Motor Vehicle Operation
Confidential Records Management
Physical Evaluations
Crowd Control
Traffic Citations Issuance
Local, State and Federal Laws and Regulations
Public Disturbance Investigation
Witness Communication

Safety and Risk Assessments
Domestic Violence Prevention
Product and Service Sales and Item Promotion
Multitasking Strengths
Excellent People Skills
Sales Expertise
Time Management
Stocking and Replenishing
Guest Relations
Adapt to Diverse Groups
Cash Register Operation
Sales Training
Social Perceptiveness
Customer Service
Product Promotion
Dispute Mediation
Market Research
Cash Handling Accuracy
Complex Problem-Solving
Written Communication
Sales and Marketing
Fraud Detection
Retail Store Operations
To-Go Order Preparation
Safe Food Handling
Order Accuracy
Dining Customer Service
Patron Satisfaction
High-Volume Dining
Waiting Tables and Dining Area Maintenance
Menu Knowledge
Kitchen Staff Coordination and Food Running Skills
Restaurant Procedures Knowledge
Service Prioritization
Employee Mentoring
Training and Development
Operational Procedures
Safety Rules Enforcement
Ride Operation
Safety Procedures and Ensuring Guest Safety
Hazardous Materials
Preventive Maintenance

Accomplishments

Army Commendation Medal

Global War on Terrorism Expeditionary Medal

Humanitarian Service Medal

Overseas Service Ribbon

Joint Meritorious Unit Award

Good Conduct Medal

Army Achievement Medal

National Defense Service Medal

Army Commendation Medal

Army Service Ribbon

Meritorious Accommodation Award

2 Certifications of Achievements

Timeline

Military Police Officer

United States Army

02.2021 - Current

Sales Associate

Victoria's Secret & PINK

11.2020 - 01.2021

Waitress Trainer

Cracker Barrel Old Country Store

12.2019 - 09.2020

Ride Operator

Wild Adventures Theme Park

02.2019 - 08.2019

High School Diploma -

Lowndes High School

Rakiya Campbell

Summary

Overview

Work History

Military Police Officer

Sales Associate

Waitress Trainer

Ride Operator

Education

High School Diploma -

Skills

Accomplishments

Timeline

Military Police Officer

Sales Associate

Waitress Trainer

Ride Operator

High School Diploma -

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