Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raley Wilson

Macon

Summary

I’m a motivated and personable worker with experience balancing multiple responsibilities and delivering excellent customer service. Currently, I’m actively involved in my sorority while working as a tour guide, where I’ve positively shaped my communication and organizational skills. Previously, I worked as a waitress, refining my ability to accommodate diverse needs and create positive experiences for customers. I work well with others and thrive in dynamic and fast-paced environments.

Overview

2
2
years of professional experience

Work History

Tour Guide

University of West Georgia
01.2024 - Current
  • Built personal relationships with guests to promote positive experiences.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.
  • Organized private and public events on campus for college community.

Server

Carlyle Place, Navicent Health
01.2023 - 08.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Mass Communications

University of West Georgia
Carrollton, GA
05-2027

Skills

  • Effective communication
  • Guest relations management
  • Task prioritization
  • Conflict resolution
  • Calm under pressure

Timeline

Tour Guide

University of West Georgia
01.2024 - Current

Server

Carlyle Place, Navicent Health
01.2023 - 08.2023

Mass Communications

University of West Georgia
Raley Wilson