Detail-oriented Operations and Quality Assurance professional with extensive experience in independent audits across a five-state territory in the lumber manufacturing industry. Expertise in quality control evaluation, regulatory compliance, and process improvement. Capable of managing complex travel schedules and delivering precise assessments in manufacturing environments, supported by a strong foundation in field auditing, project coordination, and team leadership.
Overview
10
10
years of professional experience
Work History
Field Representative
American Lumber Standard Committee
Atlanta
05.2023 - 06.2026
Conducted independent compliance audits and unannounced inspections of sawmills, treating facilities, and wood packaging operations across five states, ensuring adherence to regulatory standards.
Evaluated accredited agencies and subscribed facilities for compliance with ALSC regulations, industry standards, and quality assurance requirements.
Prepared comprehensive audit reports that documented findings and provided actionable recommendations for corrective action, enhancing compliance processes.
Performed detailed reviews of quality control systems, production records, inspection procedures, and operational practices to verify adherence to established standards.
Managed an assigned five-state territory, coordinating travel schedules, inspections, and reporting requirements while working independently with minimal supervision.
Built professional relationships with mill managers, quality control personnel, and agency representatives, facilitating effective inspections and prompt resolution of compliance concerns.
Investigated operational discrepancies and identified opportunities for process improvement and enhanced compliance.
Demonstrated strong attention to detail, objectivity, and professional judgment while conducting regulatory and compliance assessments.
Utilized Microsoft Excel and Microsoft Word to maintain inspection records, analyze data, and prepare technical documentation.
Assistant Manager
Sherwin Williams
Atlanta
01.2020 - 04.2023
Supported all aspects of store operations, including customer service, marketing, merchandising, inventory, budgeting, and store safety in a $3.2 million dollar store annually.
Evaluated inventory and delivery needs, optimizing strategies to effectively meet customer demands
Multi-tasking while being attentive to customer needs and remaining flexible to the needs of the business
Plan, implement, and finalize proposals on tight schedules, producing projects on schedule and within budget
Advised senior management on deadlines, project status, and needed resources
Created and presented detailed progress reports on assigned projects for upper management and project team
Spearheaded and implemented an online-based platform for coaches, players, and parents to coordinate on and off the court which resulted in 84% of member engagement
Redeveloped and relaunched the internal tracking system in use by 20 employees which resulted in 5+ new features including basketball return.
Maintained accurate documentation and records to prevent errors in processing or delivery
Community Coach
Marietta High School
11.2021 - 03.2023
Coordinated events promoting student leadership and collaboration opportunities.
Developed communication strategies to connect students with local organizations.
Evaluated student feedback to improve program effectiveness and participation levels.
Assistant Project Manager
XL World Sports
Atlanta
01.2019 - 01.2020
Facilitated coordination among cross-functional teams to align project objectives and deliverables
Ensure project goals align with organizational objectives
Oversaw planning and execution of fitness-related initiatives to enhance employee engagement
Developed and implemented wellness programs that improved employee health and morale
Oversaw facility upgrades to improve operational efficiency
Retail Associate
Ross Dress for Less
Carrollton
01.2016 - 01.2019
Assisted customers in product selection and resolved inquiries to improve shopping experience.
Organized merchandise displays to attract customer attention and boost sales.
Managed inventory levels and restocked shelves to maintain product availability.
Operated cash register and processed customer transactions efficiently.
Education
Bachelor of Science - Management, IT Cyber Security
University of West Georgia
Carrollton, GA
12-2018
High School Diploma -
Shaw High School
Columbus, GA
05-2013
Skills
Project Management
Compliance auditing
Data analysis
Quality assurance
Project coordination
Effective communication
Problem solving
Attention to detail
Team collaboration
Client engagement
Market analysis
Roadmap-Oriented
Volunteer Experience
Community Coach, Marietta High School, Marietta, GA
Timeline
Field Representative
American Lumber Standard Committee
05.2023 - 06.2026
Community Coach
Marietta High School
11.2021 - 03.2023
Assistant Manager
Sherwin Williams
01.2020 - 04.2023
Assistant Project Manager
XL World Sports
01.2019 - 01.2020
Retail Associate
Ross Dress for Less
01.2016 - 01.2019
Bachelor of Science - Management, IT Cyber Security