Ramsey Schafer
Cairo
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Financial Services Representative
Champions First Cu
Tallahassee
10.2015 - Current
- Assisted clients with account inquiries and financial product information.
- Processed transactions and maintained accurate records for client accounts.
- Educated customers on available financial services and benefits.
- Supported marketing efforts by promoting financial service offerings.
- Responded to client concerns and provided timely resolutions.
- Attended training sessions to enhance knowledge of financial regulations and products.
- Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
- Ensured that all customer inquiries were answered promptly and completely.
Insurance Agent
Senior Life Insurance Company
Thomasville
03.2011 - 10.2015
- Assisted clients in understanding insurance policy options and coverage details.
- Conducted client meetings to gather information and assess insurance needs.
- Maintained accurate records of client interactions and policy updates.
- Explained benefits of life insurance products to potential customers.
- Participated in training sessions to learn about industry regulations and products.
Warranty assistant
Bobby Dollar Appliance
Thomasville
01.2010 - 02.2011
- Assisted customers with product inquiries and service requests.
- Processed transactions using point-of-sale systems efficiently.
- Coordinated service appointments for appliance repairs and maintenance.
- Organized and maintained filing systems for documents and records.
Education
Associate of Science - Business Management
Tallahassee Community College
Tallahassee, Florida 08.2002 - 08.2006
Skills
Handling difficult situations
Knowledge of core systems
Knowledge of loan products
- Customer relationship management
- Transaction processing
- Problem solving
- Effective communication
- Conflict resolution
- Team collaboration
- Certificates of deposit
- Hospitality and accommodation
Timeline
Financial Services Representative
Champions First Cu
10.2015 - Current
Insurance Agent
Senior Life Insurance Company
03.2011 - 10.2015
Warranty assistant
Bobby Dollar Appliance
01.2010 - 02.2011
Associate of Science - Business Management
Tallahassee Community College
08.2002 - 08.2006