Ramya Dhanapal

Summary of Experience: 13+ of Professional experience into information technology in Software industry with different domains Proficient in Project Management, Business Analysis, Quality Assurance, Software Testing on Web Applications. Expertise with Problem analyzing, requirement gathering, project planning, organizing, documenting, and testing. Extensive exposure to Agile, Waterfall Methodology and SDLC Process. Continuously monitored and evaluated process to find areas of improvement, significantly improving the client experience. Good Experience on preparing the detailed Business Requirement document, Use Cases and process flows. Experienced in preparing the detailed design documents and Integration Test Plan for developers / Testers. Strong experience in Manual and Automation testing with emphasis on Integration / End to End testing of various components with the e-Commerce Architecture. Experienced in Creating the Test Strategy and Test plan for the Project and always be supportive to the Project Management team in sequencing and planning the Key milestones for the Project. Experienced with writing Test scenarios, Test Conditions, Defining Test Cases, Developing and maintaining Test Scripts, Test plans, Defects and Status Reports. Good experience and Knowledge on salesforce testing. Participating the daily Status call with the Project Management Office on the Project status and Key blockers and issues that impacts the Key milestone dates. Experienced in Software Test Automation process using Selenium Web driver, QTP and Tricentis Tosca testing tool. Strong experience in Test cases management, Defect Analysis, defect tracking and deliverables management using Quality Center & Jira. Experience on the E-Commerce functionalities like Order Management, Claims, Inventory, Pricing, Reserve and Finance Good Knowledge on B2B and B2C functionalities. Completed various level of Tosca certification and completed the POC for Applitools and Perfecto. Worked with UAT stakeholders and get an approval for Prod move and actively involved on the Prod sanity / functionality testing with Business users

Certified on ISTQB Foundation Certified Selenium Tester (ISQI) Automation Specialist Level 1 (Tricentis Tosca) Automation Specialist Level 2 (Tricentis Tosca) QTEST Manager (Tricentis Tosca) Test Design Level 1 (Tricentis Tosca) Test Design Level 2 (Tricentis Tosca) Certified SAFe 5 Agilist Certified SAFe Product Owner/Product Manager