Results-oriented professional with extensive experience in customer service and project management. Proven expertise in quality assurance and crisis management, leading to timely project completion and enhanced customer satisfaction.
Overview
8
8
years of professional experience
Work History
Owner
hall construction
Warner Robins
10.2017 - Current
Cultivated client relationships through exceptional customer service.
Engaged customers effectively to assess needs and requirements.
Developed strategies that enhanced customer satisfaction and loyalty.
Provided guidance to employees, promoting a cohesive work environment.
Managed daily construction operations and site activities meticulously.
Conducted inspections to ensure adherence to quality standards and project timelines.
Trained new hires on safety protocols and operational procedures.
Ensured compliance with all applicable regulations at local, state, and federal levels.
Education
Associate of Science - Science And Business
CTU University
Colorado
04-2027
Skills
Customer service and relations
Project management and estimating
Employee training and development
Quality assurance processes
Relationship management strategies
Verbal and written communication
Crisis management techniques
Contract and bidding management
Business operations oversight
Affiliations
framing roofing siding and cornis doors and windows insulation drywall hung and finished trim interior and exterior paint interior and exterior flooring tile kitchens baths flood, fire, and storm damages permits blue prints codes level homes not on a slab and much more