Ransom Worley
Conexon
Chatsworth
1
Certification
13
years of professional experience
Skilled Fiber Optic Technician with over 4 years of experience in troubleshooting and maintaining fiber optic systems. Known for strong problem-solving abilities and meticulous attention to detail, ensuring optimal performance and safety in all installations and repairs.
Work History
Fiber Optic Technician
5 Years 11 Months- Troubleshot cable and underground junction boxes by utilizing specialized equipment and devices.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Installed and maintained fiber optic systems to ensure high-speed internet access for thousands of users.
- Demonstrated commitment to safety by adhering to all relevant guidelines during installation, maintenance, and repair work.
- Showcased strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays and maintaining overall project success.
- Reduced troubleshooting time with accurate identification and repair of fiber optic faults.
- Implemented custom fiber optic solutions to meet unique client needs.
- Ensured compliance with industry standards and safety regulations during fiber optic installations and maintenance activities.
- Trained junior technicians on best practices for fiber splicing techniques.
- Maintained detailed documentation of installations, repairs, and system upgrades for compliance purposes.
- Responded to emergency service requests during and after business hours.
- Implemented night cuts to strategically reduce downtime, facilitating uninterrupted service during peak hours.
- Built OFDC taps, A closures, B closures, C closures, and D closures.
Dye Lab Technician
2 Years 5 Months- Conducted color matching tests to achieve precise dye formulations.
- Operated dyeing machines to ensure high-quality textile production.
- Maintained accurate records of dye recipes and batch processes.
- Collaborated with production teams to troubleshoot dye-related issues.
- Trained junior technicians on equipment operation and safety protocols.
- Managed inventory of dyes and chemicals, ensuring optimal stock levels.
- Demonstrated steady hands and dedication to precise dye measurements.
- Maintained a clean and organized lab environment, ensuring safety compliance and optimal workflow.
- Achieved consistent dye quality by meticulously following recipes and procedures.
- Enhanced lab efficiency through proper maintenance and calibration of equipment.
- Improved color matching accuracy by conducting thorough visual evaluations.
- Worked with hazardous chemicals safely and followed analytical procedures.
- Monitored factors such as temperatures and dye flow rates to verify specified ranges.
- Started and controlled machines and equipment to process and finish carpet.
- Prepared solutions by adding dyes, water and chemicals to tanks following formula instructions.
- Adjusted color formulas for various fabric types and weights for precise results.
- Changed equipment controls to meet heat, speed and tension requirements.
- Prepared new color formulations and accurately replicated colors.
Sales Associate
4 Years 4 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted customers in product selection, enhancing overall shopping experience.
- Coordinated with team to execute promotional displays and merchandise layouts effectively.
- Managed inventory levels, ensuring accurate stock availability on sales floor.
- Trained new associates on store policies, customer service techniques, and safety protocols.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Education
High School Diploma
Skills
Fiber splicing expertise
OTDR operation
Troubleshooting methods
Fiber optic safety
Fusion splicing
Attention to detail
Problem-solving abilities
Certification
Forklift certified
Timeline
Fiber Optic Technician
Conexon
09.2020 - CurrentRead More
Dye Lab Technician
Specialty Textile Group
04.2018 - 09.2020Read More
Sales Associate
Home Depot
12.2013 - 04.2018Read More
Southeast High School
High School Diploma
Read More