Certified Phlebotomy Technician (CPT) looking for an opportunity to apply my compassion for people, and a strong work ethic. Perform venipuncture and capillary puncture with precision, and attention to detail.
Overview
5
5
years of professional experience
Work History
TSA Divestment Officer
Delta Air Lines, Inc
Atlanta
08.2024 - Current
Assisted travelers with security procedures and protocols.
Provided clear instructions to guests about screening processes and requirements.
Monitored passenger flow to ensure that travelers were efficiently processed through the checkpoint.
Airport Passenger Service Agent
Unifi
Atlanta
01.2023 - 04.2024
Assisted disabled passengers during boarding, deplaning, and connecting flights.
Answered inquiries from customers regarding travel information.
Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
Assisted passengers in making flight connections.
COVID-19 Compliance Officer Assistant
Big Space Productions
Atlanta
04.2021 - 05.2022
Advised management on best practices for preventing further spread of COVID-19 in the workplace.
Communicated regularly with staff regarding updates on health protocols and compliance issues.
Monitored compliance with health protocols, such as social distancing, wearing masks, and frequent hand washing.
Media Support Specialist
Remote
02.2021 - 05.2021
Providing customers assistance with billing questions regarding charges on account.
Troubleshooting technical issues for Apple IOS devices.
Produce case notes for each customer interaction into Apple Developer Documentation (Core)