Rashed Kurdi
Woodstock
Summary
Detail-oriented college student with over three years of customer service experience and six months of leadership in shift management within fast-paced environments.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Customer Service Representative
Walmart
07.2025 - Current
- Delivered high-quality customer support by assisting with inquiries, returns, and account services.
- Processed financial transactions, including money transfers, bill payments, money orders, and check cashing.
- Handled cash with precision while resolving customer issues and maintaining confidentiality.
- Supported front-end operations in a fast-paced retail environment while adhering to service standards.
Shift Lead Manager
Moe's Southwest Grille
06.2025 - Current
- Efficiently supervised daily shift operations, maintaining workflow and customer service excellence.
- Led and supported team members through task delegation and new hire training assistance.
- Handled cash management duties, including opening, closing, and resolving in-store and delivery order issues.
- Maintained high food safety and cleanliness standards within a dynamic work environment.
Cashier
Kroger
01.2023 - 06.2025
- Delivered quality customer service across in-store, fuel center, and online platforms.
- Processed transactions accurately while maintaining high speed.
- Efficiently picked and prepared online orders, ensuring timely completion.
- Supported daily operations within a fast-paced team environment.
Education
Link To Kennesaw State University - Construction Management
Chattahoochee Technical College
Marietta, GASkills
- Project management
- Customer service
- Team leadership
- Financial transactions
- Cash handling
- Conflict resolution
- Service standard compliance
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Certification
10-Hour Osha certification
Timeline
Customer Service Representative
Walmart
07.2025 - Current
Shift Lead Manager
Moe's Southwest Grille
06.2025 - Current
Cashier
Kroger
01.2023 - 06.2025
Link To Kennesaw State University - Construction Management
Chattahoochee Technical College