Rasheeda Kelly
Smyrna
Summary
Dedicated pet care professional with a proven track record at Best Little Dog House In Georgia, demonstrating reliability and adaptability. Skilled in client relationship management and providing exceptional customer service, ensuring pets' safety and well-being. Known for a positive attitude and effective communication, fostering trust with pet owners while managing their pets' needs efficiently.
Overview
4
4
years of professional experience
Work History
Pet Sitter
Best Little Dog House In Georgia
05.2024 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave medication to pets following guidelines from owners.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
Receptionist
Yshendo’s Tax & Services
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Cashier/ Food Server
Burke County Recreation Department
02.2021 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Atlanta Technical College
Atlanta, GADiploma -
Burke County Comprehensive High School
Waynesboro, GA05.2021
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Pet sitting
- Customer service
- Adaptability and dependability
- Schedule management
- Regular availability
- Smartphone usage
Timeline
Pet Sitter
Best Little Dog House In Georgia
05.2024 - Current
Receptionist
Yshendo’s Tax & Services
01.2022 - Current
Cashier/ Food Server
Burke County Recreation Department
02.2021 - 05.2024
Atlanta Technical College
Diploma -
Burke County Comprehensive High School
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