Rasheeda Kelly
Atlanta
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service
Chipotle Mexican Grill
Smyrna, GA
10.2025 - Current
- Operating cash register. Preparing customers order. Cleaning restaurant.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to enhance overall service efficiency and workflow.
- Greeted customers entering store and responded promptly to customer needs.
- Promoted store promotions and incentive programs to increase overall sales revenue.
PET SITTER
Best Little Dog House In Georgia
Smyrna, GA
05.2024 - Current
- Prepare pet meals, ensuring dietary needs are met, enhancing pet health and owner satisfaction.
- Provide regular exercise and play, promoting pet well-being and reducing stress in owner's absence.
- Maintain clean, safe pet environments, ensuring comfort and preventing health issues.
- Communicate effectively with pet owners, fostering trust and ensuring pet care expectations are met.
- Developed engaging exercise and enrichment programs combining walks, play sessions, and mental stimulation activities to promote pet well-being and positive behavior
- Established clear communication channels with pet owners through multiple platforms, providing real-time updates and detailed care reports to ensure peace of mind
- Maintained impeccable cleanliness standards for pet environments, including regular sanitization of feeding areas and living spaces, fostering healthy and comfortable conditions
- Implemented personalized pet care schedules integrating nutrition, exercise, and rest periods, leading to improved pet wellness outcomes and consistent client retention
RECEPTIONIST
Yshendo's Tax & Services
Waynesboro, GA
01.2022 - Current
- Welcome and assist visitors, ensuring a positive experience and accurate appointment scheduling.
- Efficiently handle and record cash transactions, maintaining precise sales and payment records.
- Manage multi-channel client communications, directing calls and emails to appropriate departments.
- Maintain a tidy reception area, enhancing the professional image and first impressions.
- Organize tasks and meet deadlines, ensuring smooth operations and timely client interactions.
- Streamlined appointment scheduling and client record management systems, ensuring accurate documentation and efficient information retrieval
- Coordinated with internal departments to facilitate smooth client transitions, strengthening interdepartmental communication and service delivery
- Implemented improved cash handling procedures and payment tracking systems, maintaining precise financial records and transaction accuracy
- Fostered positive client relationships through professional communication and prompt resolution of inquiries, enhancing overall service experience
- Orchestrated comprehensive client documentation system upgrades, ensuring seamless information accessibility and improved service delivery for tax preparation appointments
- Facilitated interdepartmental communication channels, creating efficient workflows between tax professionals and support staff while maintaining clear information pathways
CASHIER/FOOD SERVER
Burke County Recreation Department
Waynesboro, GA
02.2021 - 05.2024
- Greeted and assisted customers, enhancing satisfaction and loyalty.
- Handled cash transactions with precision, maintaining drawer accuracy.
- Resolved complaints effectively, boosting customer retention.
- Organized merchandise efficiently, improving store presentation.
- Streamlined front counter operations through efficient inventory management and strategic merchandise placement, reducing customer wait times and enhancing service flow
- Cultivated positive customer relationships through personalized service and reward program advocacy, fostering a loyal customer base and repeat business
- Coordinated with kitchen staff to optimize order fulfillment processes, ensuring timely service delivery and improved customer satisfaction
- Implemented organized restocking procedures during off-peak hours, maintaining consistent product availability while maximizing operational efficiency
- Executed dual-role responsibilities as cashier and food server while maintaining 100% accuracy in cash handling and order processing
- Optimized counter service workflow through strategic placement of high-demand items, reducing customer wait times during peak hours
Education
Associate’s Degree -
Atlanta Technical College
Atlanta, GA08-2025
Diploma - undefined
Burke County Comprehensive High School
Waynesboro, GAAssociate of Science - Surgical Technology
South College
Knoxville, TN07-2027
Skills
- Pet feeding
- Pet exercise
- Greeting customers
- Time Management
- Animal handling
- Phone reception
- Clerical experience
- Customer support
- Office building experience
- Animal welfare
- Cleaning
- Pet sitting
- Animal enrichment activities
- Concierge experience
- Handling customer exchanges
- Administrative experience
- Managing clients in a customer support role
- Schedule Management
- Pet playtime supervision
- Guest services
- Direct client contact
- Animal husbandry
- Client file management
- Dog walking
- Customer service
- Client services
- Office experience
- Accurate transaction records management
- Personal service client interaction documentation
- Communication
- Appointment scheduling
- In-person customer service
- Processing cash transactions
- Pet companionship
- Organizational skills
- Cash register
- Pet care
- Animal enrichment programs
- Client rapport building
- Animal care
- Cash handling
- Record Keeping
- Office management
- Finance experience within services industry
- Handling customer inquiries
- Janitorial experience
- Front desk
- Guest relations
- Patience and empathy
Websites
Timeline
Cashier/Customer Service
Chipotle Mexican Grill
10.2025 - Current
PET SITTER
Best Little Dog House In Georgia
05.2024 - Current
RECEPTIONIST
Yshendo's Tax & Services
01.2022 - Current
CASHIER/FOOD SERVER
Burke County Recreation Department
02.2021 - 05.2024
Diploma - undefined
Burke County Comprehensive High School
Associate’s Degree -
Atlanta Technical College
Associate of Science - Surgical Technology
South College
Links
https://www.linkedin.com