Raul Pedraza

ALPHARETTA

Summary

Skilled worker with experience at Kroger as an E-Commerce Specialist, excelling in customer service and technical troubleshooting. Proven ability to foster youth development and manage group activities as a Camp Counselor at Halftime Sports. Committed to creating positive connections and resolving conflicts effectively while ensuring smooth operations.

Overview

years of professional experience

Certification

Work History

Camp Counselor

Halftime Sports

Alpharetta

06.2024 - Current

Teaching the next generation how to play basketball
Help forge connections between children, ensuring they get along.
Form relationships with parents and recruig their children to the program.

E-Commerce Specialist

Kroger

Alpharetta

09.2023 - 02.2024

Managed inflow and outflow of online orders, ensuring they are prepared in a timely and efficient manner.
Managed customer service calls.
Helped customers with technology issues.

Education

High School Diploma -

Florida State University

Tallahassee, FL

05-2028

Skills

Customer service
Coaching techniques
Conflict resolution
Technical troubleshooting
Youth behavior management
Group activity implementation

Child development
Reliability
Camp operations
Activity oversight
Composure and emotional control
Cultural sensitivity

Affiliations

AAU Basketball
Intramural Basketball

Accomplishments

Captain of AAU Halftime Sports Basketball