Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Raven Ferrell

Thomson

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Bordeaux Steak & Seafood for volunteering Beta Club hours. Consistently exceeded sales targets while fostering guest engagement and satisfaction. Proficient in cash handling and POS systems, I excel in creating memorable dining experiences through personalized service and attention to detail.

Work History

Server

Bordeaux Steak & Seafood
02.2022 - 02.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Education

Thomson High School
Thomson, GA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Sales expertise
  • Sales techniques

Accomplishments

  • I am the Lieutenant of NJROTC.
  • I have been in Beta Club since 7th Grade.
  • I am a basketball Cheerleader going on 3 years.

Timeline

Server

Bordeaux Steak & Seafood
02.2022 - 02.2022

Thomson High School
Raven Ferrell