Raven Lane
Suwanee
Summary
Motivated retail sales professional with expertise in customer service and product knowledge. Proven track record of exceeding sales targets through effective communication and customer needs assessment. Recognized for problem-solving skills and enhancing customer experiences, resulting in increased loyalty. Successfully improved store layout for optimal product visibility, leading to enhanced customer flow and satisfaction.
Overview
3
3
years of professional experience
Work History
Food & Nutrient Associate
Ascension Saint Agnes
Baltimore
10.2023 - 08.2025
- Assist with stocking supplies and maintaining inventory level for patients as far as high protein shakes, tube feeding bottles, thickening water etc.
- Assist in the preparation of over 100 patients trays per shift, ensuring accurate meal delivery based on individualized needs.
- Provide basic education on nutrition and dietary needs to patients and their family members.
- Working effectively daily with other healthcare staff and kitchen personnel to ensure our patients are satisfied.
Fulfillment Center Warehouse Associate
Amazon
Brooklyn
11.2022 - 09.2023
- Streamlined inventory management processes to enhance warehouse efficiency.
- Organized and prioritized tasks to reduce order processing time significantly.
- Adhered to safety protocols, maintaining a secure working environment.
- Handled and stored materials properly, minimizing product damage risk.
- Collaborated with team members to meet daily targets and optimize task completion.
Office Assistant
Wayne Bonlie Holistic Medicine
11.2022 - 04.2023
- Boosted patient satisfaction through professional and courteous front desk support.
- Optimized office efficiency by managing schedules, organizing files, and maintaining workspace cleanliness.
- Streamlined interdepartmental communication to enhance collaboration and productivity.
- Executed clerical tasks including filing, copying, and mail distribution.
- Facilitated operations by effectively managing incoming mail, phone calls, and visitor inquiries.
Education
Associate of Arts - Business Administration And Management
The Community College of Baltimore County
Catonsville, MD05.2026
Skills
- Computer proficiency and Microsoft Outlook
- Documentation and report transcription
- Reading comprehension
- Multi-line phone operation
- Team development and interpersonal skills
- Appointment scheduling
- Data entry and complaint resolution
- Customer service
Awards
Sunshine Award, Having the most positive attitude out of 600 students, 2020, Green Street Academy
References
References available upon request.
Timeline
Food & Nutrient Associate
Ascension Saint Agnes
10.2023 - 08.2025
Fulfillment Center Warehouse Associate
Amazon
11.2022 - 09.2023
Office Assistant
Wayne Bonlie Holistic Medicine
11.2022 - 04.2023
Associate of Arts - Business Administration And Management
The Community College of Baltimore County