Raven Williams
Warner Robins,Georgia
Summary
Experienced banking professional skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Consistently recognized for "service with a smile" mentality. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.
Overview
8
8
years of professional experience
Work History
Teller II
Robins Financial Credit Union
03.2022 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Recognized and prevented fraudulent activities and suspicious transactions.
- Processed over 100 retail banking transactions for personal and commercial customers daily.
Dental Assistant
Coastal Family Health Center
08.2019 - 04.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 20 procedures daily.
Customer Service Representative
Lowes Home Improvment
11.2015 - 08.2019
- Handled over 80 customer inquiries and suggestions courteously and professionally.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
Bachelor's - Finance
Southern New Hampshire University
Hooksett, NH03.2025
Associate of Arts -
Pearl River Community College
Poplarville, MS05.2018
High School Diploma -
Bay High School
Bay Saint Louis, MS05.2011
Skills
- Strong Sense of Banking Ethics
- Change Orders and Currency and Coin Counters
- Cash Handling Expertise
- Team Leadership
- Product and Service Promotion
- Attention to Detail
- Risk Management Evaluations
- Compliance, Banking Laws and Regulations
- Exceptional Customer Service
- Vault Buying, Selling and Balancing
- ATM Balancing
- Ledger and Balance Sheet Entry
Timeline
Teller II
Robins Financial Credit Union
03.2022 - Current
Dental Assistant
Coastal Family Health Center
08.2019 - 04.2021
Customer Service Representative
Lowes Home Improvment
11.2015 - 08.2019
Bachelor's - Finance
Southern New Hampshire University
Associate of Arts -
Pearl River Community College
High School Diploma -
Bay High School
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