Ravin Collins
Kennesaw
Summary
Dynamic team player with a proven track record at Chick-fil-A, excelling in customer service and problem-solving. Recognized for enhancing team productivity and maintaining high-quality standards. Skilled in operating kitchen equipment and fostering positive customer relationships, ensuring satisfaction and loyalty in a fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
400 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144
03.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently to prepare high-quality food items consistently.
- Maintained cleanliness and organization of workstations in compliance with safety standards.
- Assisted team members during peak hours, ensuring smooth workflow and timely service.
- Adapted quickly to changing priorities and tasks in fast-paced environment.
- Collaborated with colleagues to enhance overall team performance and productivity.
- Followed company policies and procedures to uphold brand integrity and quality standards.
- Engaged with customers to create positive dining experiences, fostering loyalty and satisfaction.
Team Member
JOANN Fabrics and Crafts
400 Ernest W Barrett Pkwy NW, Kennesaw, GA 30144
08.2019 - 03.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Operated kitchen equipment efficiently, adhering to safety and sanitation protocols.
- Assisted in food preparation, ensuring adherence to quality standards and recipes.
- Supported inventory management by restocking supplies and monitoring product levels.
- Adapted quickly to changing tasks during peak hours, maintaining service quality under pressure.
Education
Bachelor of Arts - Asian Studies - TEFL Certificate
Kennesaw State University
Kennesaw, GA11-2026
High School Diploma -
North Cobb Highschool
3400 Old 41 Hwy NW, Kennesaw, Georgia06-2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Cleaning
- Flexible schedule
- Computer skills
- Goal setting and achievement
- Creativity and innovation
- Relationship building
Accomplishments
- Achieved student activity practice through effectively helping with English conversational projects.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Rotary International
- American Marketing Association
Certification
- Back of House Training - March 2025-current
- ALT Training at KSU: Teaching English in Asia class: August-December
- ALT Training at Chukyo Highschool: May 2024-December 2024
Languages
English
Native or Bilingual
Japanese
Limited Working
Chinese (Mandarin)
Elementary
Interests
- Music
- Sewing
- Language learning
- Video games
- I enjoy helping others and giving back to the community
- Baking
- Reading
- Fashion and Style
Timeline
Team Member
Chick-fil-A
03.2025 - Current
Team Member
JOANN Fabrics and Crafts
08.2019 - 03.2025
Bachelor of Arts - Asian Studies - TEFL Certificate
Kennesaw State University
High School Diploma -
North Cobb Highschool