Ravonia Montgomery
Hartwell
Summary
Office manager with expertise in communication, team leadership, and policy implementation. Demonstrated success in improving organizational efficiency through effective schedule coordination and strategic problem-solving. Proven track record of enhancing team performance and streamlining operations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager
AnMed
Hartwell
09.2017 - Current
- Managed daily office operations and ensured efficient workflow.
- Coordinated schedules and meetings for department leadership.
- Oversaw inventory management and ordered office supplies as needed.
- Maintained office equipment and coordinated repairs promptly.
- Implemented office policies to improve organizational efficiency.
Medical Office Specialist
AnMed
Hartwell
03.2007 - 09.2017
- Managed collections for overdue accounts to ensure timely payments.
- Communicated with clients to resolve payment issues and negotiate settlements.
- Assisted customers with financial hardship by offering alternative payment plans or other solutions that would benefit both parties.
- Processed incoming payments accurately using computerized systems; verified amounts against invoices and statements before posting transactions.
Collections Manager
Brookwood Medical Center
Birmingham
02.2005 - 06.2006
- Oversaw collections team to ensure timely follow-up on outstanding accounts.
- Developed and implemented collection strategies to enhance recovery efforts.
- Developed and improved procedures for collection of past due amounts.
- Identified potential areas of improvement in collections process and implemented changes accordingly.
Education
Associate of Science - Health Administration
Herzing University
Dearborn, MI04-2024
Diploma - Insurance Billing And Medical Coding
Herzing University
Dearborn, MI04-2011
High School Diploma -
Hart County High School
Hartwell, GA06-1990
Skills
- Office management and coordination
- Inventory and equipment control
- Policy implementation and compliance
- Customer relationship management
- Problem solving and conflict resolution
- Team leadership and collaboration
- Effective communication skills
- Billing and financial reporting
- Data entry and management
Certification
CCA Certified
CPC Certified (currently in the process)
CPC Certified (currently in the process)
Timeline
Office Manager
AnMed
09.2017 - Current
Medical Office Specialist
AnMed
03.2007 - 09.2017
Collections Manager
Brookwood Medical Center
02.2005 - 06.2006
Associate of Science - Health Administration
Herzing University
Diploma - Insurance Billing And Medical Coding
Herzing University
High School Diploma -
Hart County High School