RAY HAYWORTH
Cartersville
Summary
A seasoned Facility Infrastructure Coordinator and Owner/Operator with over forty years of experience.. I excel in project management and strategic planning, evidenced by enhanced operational efficiencies at COBB E.M.C. and TAMRAY LLC. Skilled in staff development and regulatory compliance, my leadership has fostered robust team productivity and client satisfaction, with a proven track record of exceeding project milestones.
I continue to to take classes and attend workshops to stay current in the field and to be the best leader to those I manage.
Overview
26
26
years of professional experience
1
1
Certification
Work History
FACILITY INFRASTRUCTURE COORDINATOR
COBB E.M.C.
07.2007 - Current
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Gathered and organized materials to support operations.
- Enhanced employees satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Oversaw appointment scheduling and itinerary coordination for both contractors and personnel.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Interceded between employees during arguments and diffused tense situations.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
OWNER/OPERATOR
TAMRAY LLC MECHANICAL CONTRACTORS
11.1998 - Current
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Operated with safety and skill to avoid accidents and delays.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Trained and motivated employees to perform daily business functions.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
HV/AC REFRIGERATION
Chattahoochee Technical College
Marietta, GA05-1988
Skills
- Project Coordination
- Discretion and Confidentiality
- Schedule Coordination
- Presenting Ideas and Plans
- Process Improvement
- Staff Management
- Strategic Planning
- Regulatory Compliance
- Operations Management
- Staff Supervision
- Project Management
- Budget Planning
- Contract Management
- Permit applications
- Decision-Making
- Coaching and Mentoring
- Handling Complaints
- Administration and Operations
- Staff Development and Training
- Documentation and control
- Reading of Blueprints and Schematics
- Mold Certification
- Class II Unrestricted State HVAC License
Certification
- Project Management Professional (PMP)
- First Aid Certification
- E.P.A. Refrigerant Certification
- Class II Unrestricted HVAC Licensed
- Certified Mold Inspector
Timeline
FACILITY INFRASTRUCTURE COORDINATOR
COBB E.M.C.
07.2007 - Current
OWNER/OPERATOR
TAMRAY LLC MECHANICAL CONTRACTORS
11.1998 - Current
HV/AC REFRIGERATION
Chattahoochee Technical College
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