Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Raymond Alexander

Smyrna,GA

Summary

Strategic and results-driven IT Executive with over 20 years of experience leading innovative technology solutions for enterprise, SMB, and education sectors. Proven success as Co-Founder of Chimera Technologies and Founder of Cherubim Technologies, driving digital transformation, cybersecurity, cloud infrastructure, and IT operations for diverse clients. U.S. Army veteran known for operational discipline, sharp decision-making, and aligning technology strategy with business objectives. A passionate leader with hands-on technical acumen, delivering scalable, secure, and efficient systems.

Overview

9
9
years of professional experience

Work History

Founder & Principal Consultant

Cherubim Technologies
01.2021 - Current
  • - Built and scaled a successful IT consultancy from the ground up, delivering MSP solutions, IT strategy, and technical support across multiple verticals.
  • - Led infrastructure and cybersecurity audits, network design, Microsoft 365 migrations, and system integrations for K-12 schools and nonprofits.
  • - Deployed cloud-first solutions using Azure AD, Intune, and Microsoft Teams for remote and hybrid environments.
  • - Designed and implemented centralized IT dashboards and automated support systems, improving SLA performance and visibility.
  • - Established governance policies, onboarding/offboarding workflows, and asset management protocols using platforms like Snipe-IT and Power Automate.

Co-Founder & IT Manager

Chimera Technologies
11.2016 - 12.2021
  • - Co-founded and co-managed an MSP delivering tailored IT support and infrastructure services to SMBs.
  • - Oversaw all IT operations including network performance, server administration, user support, and client communications.
  • - Architected and maintained secure LAN/WAN environments, VoIP systems, firewalls, and backup systems for clients in finance, retail, and healthcare.
  • - Developed IT policies, documentation, and long-term upgrade strategies for multi-site organizations.
  • - Trained and supervised helpdesk staff, improving resolution time and customer satisfaction.
  • - Delivered executive-level technology advisement and budgeting guidance to clients' leadership and board stakeholders.

Education

Bachelor of Information Technology -

American InterContinental University
Atlanta, GA
05.2001

Skills

  • IT Strategy & Leadership
  • Infrastructure Planning & Modernization
  • Cloud Services (Azure, M365, AWS)
  • Vendor & Stakeholder Management
  • Cybersecurity & Risk Management
  • Virtualization & Automation
  • Network Architecture & Security
  • Disaster Recovery & Business Continuity
  • Client Relationship Management
  • Team Building & Mentorship
  • MSP Operations & Service Delivery
  • Process Improvement & ITIL Practices
  • Platforms & Systems: Windows Server, Ubuntu, Hyper-V, VMware ESXi, Entra ID (Azure AD), Microsoft 365
  • Networking: Firewalls, DNS, DHCP, VPN, LAN/WAN, Routing, Switching, VLANs
  • Tools & Software: PowerShell, Intune, Snipe-IT, Atera, Remote Monitoring & Management (RMM), Active Directory, Teams, Zoom, CrowdStrike
  • Cloud & Automation: Azure, SharePoint Online, OneDrive, Power Automate, Power Apps, Google Workspace
  • Security: Endpoint Protection, MFA/SSO, Secure Boot, Patch Management, Email Filtering (Spam/Phishing)

Accomplishments

  • Designed and implemented a fully integrated operations platform for a transportation and logistics firm, delivering seamless invoicing, real-time dispatch communication, route scheduling, and driver coordination across multiple states—resulting in a 40% improvement in dispatch efficiency and faster billing cycles.
  • Led the redesign and implementation of IT infrastructure for a national pharmaceutical company, deploying SD-WAN across 7 locations to improve connectivity, application performance, and failover resilience—supporting HIPAA compliance and future scalability.
  • Architected and deployed district-wide IT infrastructure for a multi-campus school system, including VoIP phone systems, secure IP-based surveillance, and centralized management—enhancing communication, safety, and response times across all campuses.
  • Implemented and managed cybersecurity frameworks for multiple accounting and law firms, deploying endpoint protection, MFA, encrypted communications, and compliance-aligned backup strategies—resulting in zero data breaches and improved client trust.
  • Directed cybersecurity modernization efforts for several global non-profit organizations, securing donor and client data through cloud-first architectures, access control policies, and threat detection systems—ensuring ongoing compliance with international data protection standards (GDPR, HIPAA, etc.).

Timeline

Founder & Principal Consultant

Cherubim Technologies
01.2021 - Current

Co-Founder & IT Manager

Chimera Technologies
11.2016 - 12.2021

Bachelor of Information Technology -

American InterContinental University
Raymond Alexander