Rayna Buckley
Athens,GA
Summary
Highly-motivated liberal arts major with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers focus for collections maintenance, rare materials procurement and task prioritization. Received customer recognition for personable and approachable nature.
Overview
8
8
years of professional experience
Work History
Library Associate
Gwinnett County Public Library
2023.05 - Current
- Handled check-in and check-out process of library books and materials at circulation desk.
- Processed library card applications and maintained patron records with accurate contact information.
- Assisted patrons with printing and copying according to personalized requirements.
- Gained strong understanding of various methods for cataloging books and other materials.
- Collected fees, fines and donations for balanced library finances.
- Answered patron questions in-person or by phone regarding library services and resources.
- Set up computer and digital device access, providing assistance with use and operation.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Monitored library environments to maintain safe, hazard-free settings.
- Maintained secure environment by monitoring visitors at front desk.
- Inducted, informed and supported new users with thorough library orientations.
- Utilized computer databases to locate library materials.
- Created welcoming and comfortable space by keeping library clean and organized.
- Offered basic reference assistance to support information needs.
Library Assistant
Athens-Clarke County Library
2020.08 - 2022.03
- Conducted library tours and orientations, familiarizing patrons with library's resources and services.
- Kept detailed records of lending transactions and library users.
- Managed library materials for accurate record-keeping.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Created welcoming and comfortable space by keeping library clean and organized.
- Marketed library's many services to visitors and patrons through active communication.
- Helped children select appropriate reading level library books.
- Located library materials, resources and technologies to fulfill patron requests.
Sales Associate
University Of Georgia Bookstore
2018.01 - 2020.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Presented professional image consistent with company's brand values.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Trained new employees on customer service, money handling and organizing strategies.
- Answered customer questions about sizing, accessories, and merchandise care.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Part Time Manager
Claire's
2016.02 - 2017.12
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Bachelor of Arts - Interdisciplinary Studies
Georgia Southern University
Statesboro, GASkills
- Critical Thinking
- Social Perceptiveness
- Time Management
- Group Instruction
- Active Listening
- Educational Materials
- Educational Programs
- Classroom Instruction
- Library Instruction
- Book Classification
Timeline
Library Associate
Gwinnett County Public Library
2023.05 - Current
Library Assistant
Athens-Clarke County Library
2020.08 - 2022.03
Sales Associate
University Of Georgia Bookstore
2018.01 - 2020.08
Part Time Manager
Claire's
2016.02 - 2017.12
Bachelor of Arts - Interdisciplinary Studies
Georgia Southern University
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