Highly-motivated liberal arts major with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers focus for collections maintenance, rare materials procurement and task prioritization. Received customer recognition for personable and approachable nature.
Overview
8
8
years of professional experience
Work History
Library Associate
Gwinnett County Public Library
05.2023 - Current
Handled check-in and check-out process of library books and materials at circulation desk.
Processed library card applications and maintained patron records with accurate contact information.
Assisted patrons with printing and copying according to personalized requirements.
Gained strong understanding of various methods for cataloging books and other materials.
Collected fees, fines and donations for balanced library finances.
Answered patron questions in-person or by phone regarding library services and resources.
Set up computer and digital device access, providing assistance with use and operation.
Developed library displays and implemented innovative outreach activities for improved community engagement.
Organized library shelves, materials and equipment in clear, alphabetized order.
Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Monitored library environments to maintain safe, hazard-free settings.
Maintained secure environment by monitoring visitors at front desk.
Inducted, informed and supported new users with thorough library orientations.
Utilized computer databases to locate library materials.
Created welcoming and comfortable space by keeping library clean and organized.
Offered basic reference assistance to support information needs.
Library Assistant
Athens-Clarke County Library
08.2020 - 03.2022
Conducted library tours and orientations, familiarizing patrons with library's resources and services.
Kept detailed records of lending transactions and library users.
Managed library materials for accurate record-keeping.
Handled check-in and check-out process of library books and materials at circulation desk.
Created welcoming and comfortable space by keeping library clean and organized.
Marketed library's many services to visitors and patrons through active communication.
Helped children select appropriate reading level library books.
Located library materials, resources and technologies to fulfill patron requests.
Sales Associate
University Of Georgia Bookstore
01.2018 - 08.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Presented professional image consistent with company's brand values.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Solved customer challenges by offering relevant products and services.
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Trained new employees on customer service, money handling and organizing strategies.
Answered customer questions about sizing, accessories, and merchandise care.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Part Time Manager
Claire's
02.2016 - 12.2017
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Leveraged data and analytics to make informed decisions and drive business improvements.
Set aggressive targets for employees to drive company success and strengthen motivation.