- Drawing and Painting
- Committed to improving personal fitness through regular participation in weightlifting
- Swimming
- Volunteer Work
Reagan Banks
Savannah
Summary
Excelled in creative vision and floral design, enhancing event ambiance and guest experiences. Demonstrated ability to manage multiple tasks efficiently, with a flair for engaging customer interactions and detailed planning.
Diligent manager with strong track record in overseeing dock operations and ensuring efficient workflow. Managed teams to optimize reservations contributing to reduced turnaround times. Demonstrated leadership and problem-solving skills in dynamic, fast-paced environments.
Experienced with effective communication and active listening in customer interactions. Utilizes problem-solving techniques to address and resolve client concerns efficiently. Track record of maintaining high levels of customer satisfaction through empathy and patience.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication.
Overview
4
4
years of professional experience
Work History
Wedding Decorator
Savi Events
12.2024 - Current
- Managed inventory of decor items, ensuring availability for multiple events simultaneously.
- Enhanced wedding ambiance by designing and implementing customized decor plans.
- Assisted in floral arrangement set up as well as other decorative arrangements.
- Contributed creative ideas to enhance the floral arrangements.
First Mate
Savannah Luxury Cruises
04.2024 - Current
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
- Swept, mopped and wiped down decks and exterior to remove dirt and debris.
- Ran drinks and made conversations with guests on bachelor and bachelorette parties.
- Ensured safe navigation through various types of waterways using advanced technical knowledge in chart reading.
Dock Master
Freedom Boat Club
02.2021 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Performed pre-shift and post-shift inspections of dock equipment.
- Managed team of 3-6 employees to ensure reservations were fulfilled and the day ran smoothly.
- Communicated and coordinated with customers to ensure peak performance and service.
- Trained multiple new personnel in safety practices, employer policies, performance requirements and job duties.
- Oversaw the reservation phone lines and spoke with customers daily.
Server
The Olde Pink House
11.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Volunteer
Marine Reach Global
09.2024 - 11.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Learned new communication skills by working with translators as well as learning some conversational Spanish myself.
- Provided emotional support and companionship to elderly in community homes.
- Facilitated better healthcare by running vision clinics and providing members of the community with prescription glasses.
- Helped photograph and plan social media dynamics for outreaches.
- Designed and painted murals.
Education
Mass Communication
Georgia College And State University
Milledgeville, GAHigh School Diploma -
Calvary Day School
Savannah, GA05-2023
Skills
- Creative vision
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Adaptability and flexibility
- Relationship building
- Multitasking
- Guest engagement
- Suggestive selling
Interests
Timeline
Wedding Decorator
Savi Events
12.2024 - Current
Server
The Olde Pink House
11.2024 - 01.2025
Volunteer
Marine Reach Global
09.2024 - 11.2024
First Mate
Savannah Luxury Cruises
04.2024 - Current
Dock Master
Freedom Boat Club
02.2021 - Current
Mass Communication
Georgia College And State University
High School Diploma -
Calvary Day School
Similar Profiles
Jessica MaciasJessica Macias
Cashier Team Lead at Savi Ranch Circle K-76Cashier Team Lead at Savi Ranch Circle K-76
Biju TamangBiju Tamang
Cashier/Cook/Barista at Savi Provisions PeachtreehillsCashier/Cook/Barista at Savi Provisions Peachtreehills
Matthew AkerMatthew Aker
Lighting Technician at Savi ProductionLighting Technician at Savi Production