Summary
Overview
Work History
Education
Skills
Timeline
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Reagan Warren

Warner Robins

Summary

Dynamic owner/operator with a proven track record at Southern Farms Of Middle Ga, LLC, excelling in customer service and effective communication. Successfully managed operations and trained staff, enhancing brand identity through strategic social media promotion. Recognized for attention to detail and conflict resolution, driving revenue growth and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Owner/ Operator

Southern Farms Of Middle Ga, LLC
Warner Robins
09.2024 - Current
  • Kept records for production, inventory, income, and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Negotiated contracts with vendors for supplies and services.
  • Managed operations budgeting, accounts payable, and accounts receivable and payroll.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Created a customer service policy to ensure customers were satisfied with products or services.
  • Resolved conflicts between employees or customers in a timely manner.
  • Delegated work to staff, setting priorities and goals.

Service Porter

Lowe Toyota
Warner Robins
03.2019 - 02.2023
  • Transported vehicles safely within the service area as needed.
  • Prepared service bays for incoming vehicles and performed routine checks.
  • Supported technicians by delivering parts and tools efficiently.
  • Provided transport for customers and dealership personnel
  • Provided shuttle service for customers when their vehicle was being serviced at the shop.
  • Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
  • Received customer vehicles for service and parked them in designated areas.
  • Maintained grounds, buildings and organized vehicle lot and storage areas.
  • Contributed to service ticket writing and tagging of customer vehicles.

Car Wash Attendant

Tidal Wave Auto Spa
Warner Robins
03.2017 - 01.2019
  • Operated car wash equipment to ensure effective vehicle cleaning.
  • Assisted customers with service selections and answered questions.
  • Monitored inventory levels of supplies and reported shortages promptly.
  • Provided excellent customer service to enhance overall experience.
  • Organized supplies needed for each job including soap, water hoses, brushes, rags.
  • Assisted customers with selection of car wash packages and add-on services.
  • Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
  • Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
  • Worked closely with team members to ensure efficient service delivery.
  • Maintained vacuums, pressure washers and equipment for car wash and self-service areas.
  • Received payment from customers in exchange for services rendered.
  • Mixed cleaning solutions and abrasive compositions according to formulas.
  • Dried vehicles using towels and air blowers to prevent water spots.

Education

High School Diploma -

James Madison Online
Atlanta, GA
08-2020

Skills

  • Attention to detail
  • Customer service
  • Team collaboration
  • Effective communication

Timeline

Owner/ Operator

Southern Farms Of Middle Ga, LLC
09.2024 - Current

Service Porter

Lowe Toyota
03.2019 - 02.2023

Car Wash Attendant

Tidal Wave Auto Spa
03.2017 - 01.2019

High School Diploma -

James Madison Online

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Reagan Warren