Rebecca Alfaro
Norcross
Summary
Optometric Technician with 4 years of experience excelling in patient pre-testing, contact lens sales, and insurance coordination. Demonstrates leadership in training new staff and enhancing team capabilities while increasing contact lens sales by 40%. Eager to leverage quick learning and communication skills to drive superior patient care and support a forward-thinking team environment.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Optometric Technician / Front Desk
Alpharetta Eye Clinic
Alpharetta
06.2023 - 12.2024
- Given responsibility to open and close store after demonstrating my reliability to future leadership.
- Assisting patients with questions regarding appointments, test procedures, and contacts , as well as residents of the clinic.
- Selling and teaching usage of Contact Lenses with superb knowledge and professionalism and qualifications on rebates.
- Performed essential patient Pre- test such as OPD- Scan III wavefront, Non-Contact ocular Tonometry (NCT) Retinal Imaging, Visual Acuity Test in an energetic and time mannerly
- Looking up various insurance including Aetna, Eyemed, Humana, Superior, United Health care, and VSP
- Worked with EHR Revolution.
Optometric Technician
Dr. Yu & Associates LensCrafters
Norcross
09.2020 - 06.2023
- Promoted to office Manager within three months responsibilities coordinated employees schedules and pay roll, organized meetings as well as coordinating with clients to uphold to the standard of the practice
- Trained new staff
- Perform essential patient Pre- test such as; OPD- Scan III wavefront, Non-Contact tonometry ( NCT,), Retinal Imaging, Visual Acuity Test in an energetic and time mannerly
- Selling and teaching usage of Contact Lenses
- Restocking contacts lens trials and contacts lens solution
- Raise contacts sells by 40% and brough the sales of contacts using rebates to a staggering 30%
- Meeting with sales reps and implementing rebates on contacts
- Assisting patients with questions regarding appointments, test procedures, and contacts
- Looking up various insurance including Aetna, Eyemed, Humana, Superior, United Health care, and VSP
Cashier
Subway
Norcross
09.2019 - 10.2020
- Greeted customers upon their entry into the store and helped them with any questions and concerns
- Operated a checkout lane and associated retail equipment, including scale, barcode scanner, belt and cash register
- Assisted with stocking shelves, keeping front lanes tidy, and assisting guests when needed
Education
High School -
Norcross High School
Norcross, GeorgiaSkills
- Adaptability
- Communication
- Customer Service
- Self Motivated
- Quick learner
- Well-Rounded
- Leadership
- Inventory Management
- EHR Systems
Languages
- Spanish
- English
- Spanish
Timeline
Optometric Technician / Front Desk
Alpharetta Eye Clinic
06.2023 - 12.2024
Optometric Technician
Dr. Yu & Associates LensCrafters
09.2020 - 06.2023
Cashier
Subway
09.2019 - 10.2020
High School -
Norcross High School