Rebecca Altobello
Lake Park
Summary
Currently looking for a part time position in a medical setting. I am well aware of the need for prompt, attentive service and I am painfully aware that it is rare these days. I have proven expertise at Southern OB/GYN, excelling in customer service and attention to detail. Successfully trained new hires and streamlined the front desk processes enhancing office efficiency. Adept at handling sensitive information and ensuring compliance with OSHA & HIPAA standards, fostering a safe and welcoming environment for patients.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Southern OB/GYN
10.2020 - Current
- Insurance verification
- Updating demographics
- Training new hires for front office positions
- Batch reports and payment processing
- Explained policies and procedures to patients
- Schedule appointments
- Receive patient calls and route calls accordingly
- Appointment confirmation calls
- Maintain safety of office based on OSHA requirements
- Open and close of office daily
Education
Medical Assistant
Wiregrass Technical College
Valdosta, GA08-2020
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Scheduling
- Team collaboration
- Sensitive information handling
Timeline
Front Desk Receptionist
Southern OB/GYN
10.2020 - Current
Medical Assistant
Wiregrass Technical College
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