Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Goodman

Fayetteville

Summary

Experienced human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.

Overview

9
9
years of professional experience

Work History

Human Resources Manager

The Reserves Network
02.2021 - 04.2025
  • Oversaw all HR functions for a workforce of over 300 employees, which included recruitment, performance management, and employee development initiatives.
  • Developed and implemented a new employee orientation program, which reduced the time to productivity by 30% helping new hires feel more integrated and engaged from day one and allowing maximum productivity.
  • Led quarterly reviews with both management and employees that increased employee satisfaction scores by 25%, fostering a more open and communicative work environment.
  • Worked with programs like Avionte Bold and ADP to hire and onboard new employees, check time and attendance, run payroll, and issue necessary training.
  • Collaborated with department heads to create tailored training programs, resulting in a 30% improvement in staff retention rates over two years, effectively reducing turnover costs.
  • Competed with five other agencies for an exclusive contract with client-achieved based on retention rates and overall client satisfaction.

Onsite Supervisor

Integra Business Alternatives
11.2019 - 02.2021
  • Supervised daily operations on-site, ensuring smooth workflow and adherence to safety protocols, which helped reduce accidents by 20% and increased team morale.
  • Coordinated training sessions for new employees, equipping them with essential skills and knowledge, which led to a 30% decrease in onboarding time and improved overall team efficiency.
  • Implemented a system for tracking project milestones, allowing the team to meet deadlines consistently, which contributed to a 15% improvement in project completion rates.
  • Fostered strong communication among team members and management, resolving conflicts swiftly and effectively, which enhanced collaboration and created a more positive work environment.

Medical Claims Analyst

East Alabama Medical Center
01.2016 - 10.2019
  • Processed an average of 250 medical claims each week, which ensured timely reimbursements and helped maintain cash flow for the hospital.
  • Resolved discrepancies and denials by collaborating with healthcare providers, which improved claim acceptance rates by 25%.
  • Implemented a new tracking system for claims, making it easier for the team to monitor progress and significantly reducing the time taken to resolve issues.
  • Trained new staff on coding and billing procedures, helping them quickly become effective contributors to the department and improving overall team efficiency.

Education

Bachelor of Arts - Public Relations

Auburn University
Auburn, AL
12-2016

Skills

  • HR policies and procedures
  • Payroll management
  • Microsoft office proficiency
  • Payroll Software proficiency
  • Training and mentoring
  • Benefits and compensation management
  • Onboarding and orientation
  • Compliance
  • Employee retention
  • Training development
  • Risk management
  • Diversity and inclusion

Timeline

Human Resources Manager

The Reserves Network
02.2021 - 04.2025

Onsite Supervisor

Integra Business Alternatives
11.2019 - 02.2021

Medical Claims Analyst

East Alabama Medical Center
01.2016 - 10.2019

Bachelor of Arts - Public Relations

Auburn University

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Rebecca Goodman