Rebecca Kennedy
Trion
Summary
Passionate library professional with hands-on experience in library operations, program coordination, and community engagement. Known for creating welcoming spaces, fostering relationships with patrons and local organizations, and delivering programs that inspire learning and literacy. Seeking a Head Librarian role to lead a team, grow community partnerships, and enhance library services while maintaining an inviting and inclusive environment for all.
Overview
14
14
years of professional experience
Work History
Library Assistant
Trion Public Library
07.2024 - Current
- Support daily library operations including circulation, shelving, weeding, and patron assistance.
- Assist patrons with locating materials, using technology, and accessing digital resources.
- Coordinate and support library programs and events that promote literacy and community engagement.
- Build relationships with local leaders, schools, and community groups to expand outreach.
- Create displays, complete administrative tasks, and maintain a welcoming environment.
Sales & Customer Service Representative
Sysco
08.2015 - 01.2017
- Delivered high-volume customer support requiring quick problem-solving.
- Maintained customer relationships through follow-up and service excellence.
- Assisted coworkers with complex issues requiring calm conflict resolution.
- Trained new employees on software and workflow.
Assistant Manager
Tilly’s
08.2014 - 08.2015
- Supervised staff and store operations.
- Ensured strong customer service and floor supervision.
- Trained staff on product knowledge and procedures.
- Maintained store organization for 7,000+ sq. ft. retail space.
Front End Team Lead
Target
01.2012 - 08.2014
- Led front-end team to deliver fast, friendly guest service.
- Hired, trained, and supervised staff.
- Managed cash reconciliation, deposits, and discrepancies.
- Coordinated supply ordering and assisted departments.
Education
High School Diploma -
Providence Christian Academy
01.2011
Bachelor of Arts - English Literature
Georgia Highlands
05-2028
Skills
- Customer & Patron Service
- Program Planning & Coordination
- Community Outreach
- Staff Support & Training
- Communication & Collaboration
- Problem-Solving
- Technology Assistance
- Adaptability
- Salesforce & Microsoft Office
Timeline
Library Assistant
Trion Public Library
07.2024 - Current
Sales & Customer Service Representative
Sysco
08.2015 - 01.2017
Assistant Manager
Tilly’s
08.2014 - 08.2015
Front End Team Lead
Target
01.2012 - 08.2014
High School Diploma -
Providence Christian Academy
Bachelor of Arts - English Literature
Georgia Highlands