Results-driven Kitchen Team Leader with expertise in food safety, staff training, and enhancing kitchen efficiency. Committed to delivering high-quality service and improving customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Team Leader
Chick-fil-A
Canton, GA
04.2021 - Current
Supervised daily kitchen operations to ensure efficient workflow and high food quality.
Trained and mentored team members on food safety and preparation standards.
Implemented inventory management practices to reduce waste and maintain stock levels.
Coordinated scheduling for team members to optimize labor costs and service efficiency.
Enhanced customer satisfaction through consistent food presentation and timely service delivery.
Conducted regular quality checks to uphold Chick-fil-A's standards of excellence in food preparation.
Utilized problem-solving skills to address equipment issues swiftly minimizing downtime in the kitchen.
Enhanced customer satisfaction by responding promptly to special dietary requests or concerns.
Maintained a clean, safe, and organized work environment for optimal productivity.
Improved kitchen efficiency by streamlining processes and implementing new protocols.
Evaluated individual performance of team members providing coaching when needed leading to overall improvements in skill level.
Kitchen Prep Cook
Canyon's Fresh Grill
Canton, GA
09.2021 - 05.2022
Prepared ingredients for daily menu items, ensuring freshness and quality standards.
Assisted in maintaining cleanliness and organization of kitchen workspace to promote efficiency.
Collaborated with chefs to execute timely meal preparations during peak service hours.
Adhered to food safety guidelines, minimizing risk of contamination and ensuring compliance.
Coordinated with front-of-house staff to ensure smooth communication between kitchen and dining area.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Demonstrated versatility by adapting quickly to new recipes or changes in menu requirements.
Education
Bachelor of Science - Psychology
Point University
West Point, GA
05-2026
Associate of Arts - Psychology
Point University
West Point, GA
12-2024
Skills
Team management
Problem-solving
Attention to detail
Multitasking and organization
Event planning support
Cleaning and sanitation
Verbal and written communication
Food safety
Staff training and development
Flexible schedule
Leadership development
Conflict resolution
Productivity improvement
Certification
ServSafe Food Protection Manger Certification, valid through 2027
Certificate of Achievement in Psychological First Aid (PFA), completed 2026