Rebecca Loehr
Savannah,GA
Summary
Experienced hospitality management professional with a proven track record of improving facility operations, elevating guest satisfaction, and streamlining processes. Committed to fostering team collaboration and delivering measurable results. Proficient in staff training, conflict resolution, and multitasking with a flexible approach to changing needs. Known for reliability and efficiency, ensuring seamless daily operations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Licensed Realtor
Keller Williams Coastal Area Partners
09.2019 - Current
- Establish and maintain strong relationships with clients through effective communication and personalized service
- Conduct thorough needs assessments to understand clients real estate goals and preferences
- Demonstrate strong negotiation skills to secure favorable terms for clients in sales and lease agreements.
- Coordinate with lenders, inspectors, and other professionals to ensure smooth and timely transactions
- Build a strong professional network to generate leads and expand business opportunities
- Earned recognition as a top-performing agent within the brokerage, consistently exceeding sales targets and earning accolades from both clients and colleagues.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Facilities Manager/Director of Marketing
The Grandview Event Center At Hotel Tybee
01.2014 - 01.2019
- Managed operations of a 250 capacity event center and a seasonal tiki bar
- Sales and operations manager for hosting a weekly hospitality reception
- Implemented preventive maintenance programs for reducing downtime and extending asset lifespan.
- Conducted financial assessments to streamline expenditures and enhance budget accuracy.
- Conducted regular inspections to identify potential compliance issues, safeguarding facilities.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Controlled expenses to meet budget requirements.
- Created management reports outlining important facility statistics.
- Supervised staff of 25 in day-to-day activities.
- Performed start-up functions on systems based on project plans, specifications and contract documents.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Customer relations point contact from start to finish. Handling all aspects of the client/facility relationship and nurturing a positive interaction with professionalism.
Owner/Operator Licensed Childcare Facility
Becky's Place
01.1999 - 01.2014
- Owned and Operated a Licensed Childcare Center for15 consecutive years
- Worked closely with Occupational, Physical and Speech Therapy professionals within the center
- Designed training programs, enhancing skills and enabling employee growth.
- Monitored cash flow for sustainable operational practices.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Front Office Manager and Apartment Sales Manager
Augusta Hotel and Capri Apartments
01.1996 - 01.1999
- Supervised, trained and scheduled front desk staff
- Under my supervision along with the GM the Apartment complex went from46% occupancy to100% with a waiting list
- Worked in conjunction with housekeeping, maintenance and restaurant to ensure seamless communication and service - implemented apartment contracts and collected monthly rents
- Guided/toured prospective tenants through the property
- Worked as a liaison between tenants and the management company
- Delegated tasks to streamline operations and boost morale.
- Streamlined front office processes by implementing new software solutions.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
- Maintained a clean and organized work environment, promoting a professional image of the hotel to guests.
- Increased repeat business by personalizing guest experiences and recognizing loyalty.
Skills
- Sales Management (9 years)
- Events management (5 years)
- Facilities Management
- Hospitality
- Marketing
- Strong communication skills
- Contract negotiation
- Property management
- Technological proficiency
- Client-focused service
- Excellent teamwork
- Active GA real estate license
Certification
- Real Estate License September2019 to Present
- ABR accredited buyers representative November2023 to Present
- CFSP certified Full Service Professional
Timeline
Licensed Realtor
Keller Williams Coastal Area Partners
09.2019 - Current
Facilities Manager/Director of Marketing
The Grandview Event Center At Hotel Tybee
01.2014 - 01.2019
Owner/Operator Licensed Childcare Facility
Becky's Place
01.1999 - 01.2014
Front Office Manager and Apartment Sales Manager
Augusta Hotel and Capri Apartments
01.1996 - 01.1999
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