Rebecca Perry
Decatur
Summary
Dedicated professional with over 15 years in supply chain operations. Proven track record in deadline management and team support, successfully resolving customer issues and implementing feedback systems for improved service delivery.
Overview
20
20
years of professional experience
Work History
Supply Chain Operations Associate
Coca-Cola North America
09.2006 - Current
- Coordinated daily operational activities to ensure seamless execution of distribution processes.
- Streamlined inventory management procedures, enhancing accuracy and reducing discrepancies.
- Led cross-functional teams in identifying process improvements for enhanced productivity.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Increased customer satisfaction by implementing feedback systems to directly address concerns and improve service delivery.
- Developed and maintained reporting systems to track operational performance metrics.
- Implemented best practices in supply chain management to optimize workflow efficiency.
- Collaborated with vendors to negotiate terms and improve service delivery timelines.
Beauty Consultant
Ulta
10.2021 - 02.2022
- Delivered personalized beauty consultations, enhancing client satisfaction and loyalty.
- Educated customers on product benefits, driving informed purchasing decisions.
- Assisted in merchandising displays, optimizing store layout for improved customer engagement.
- Collaborated with team members to execute promotional events, boosting sales and brand awareness.
Education
Bachelor of Arts - English
Michigan State University
East Lansing, MI05-1996
Skills
- Customer service
- Deadline management
- Verbal and written communication
- Interpersonal and written communication
- Team support
- Project management
- Scheduling
- Operational efficiency
- Supply ordering
Timeline
Beauty Consultant
Ulta
10.2021 - 02.2022
Supply Chain Operations Associate
Coca-Cola North America
09.2006 - Current
Bachelor of Arts - English
Michigan State University