REBECCA PETTIT
Monroe
Summary
Dynamic manager with extensive experience at excelling in customer service and staff training at Ozaki LLC. Proven ability to enhance team performance through strategic planning and critical thinking. Renowned for resolving conflicts effectively while maintaining high satisfaction levels, ensuring seamless operations in a fast-paced environment. Also have gained experience in the cold case investigations field through an internship with school.
Overview
6
6
years of professional experience
Work History
Manager on Duty
Ozaki LLC
06.2020 - Current
- Perform day-to-day assignments in addition to oversight duties.
- Maintain a high level of professionalism while handling difficult customer issues.
- Train new employees in all aspects of the job, providing ongoing support and feedback.
- Manager in addition to server and bartender
- Ensure customer satisfaction at all time in a fast paced environment.
- Manage daily operations, while overseeing staff and customer service.
- Utilized problem-solving skills to resolve conflicts quickly and efficiently.
- Conducted regular meetings with staff members to discuss progress, objectives, goals.
Intern
Walton County Sheriff's Office
08.2025 - 12.2025
- Gained experience, exposure and knowledge of career-specific procedures and systems.
- Collaborated effectively with team of interns to complete group projects efficiently.
- Maintained confidentiality when handling sensitive information or documents.
- Gained knowledge and experience in the cold case unit and how to handle the active cases.
- Found information on select cases to solve or close any of the cases that were open.
Education
Bachelor of Science (B.S.) - Criminal Justice with a Forensic Concentration
University of North Georgia
Dahlonega, GA, US12.2025
Skills
- Customer service focus
- Industry awareness
- Training and mentoring
- Strategic planning
- Critical Thinking
- Staff training and development
- Policy enforcement
- Decision-making
- Goal oriented
- Attention to detail
Timeline
Intern
Walton County Sheriff's Office
08.2025 - 12.2025
Manager on Duty
Ozaki LLC
06.2020 - Current
Bachelor of Science (B.S.) - Criminal Justice with a Forensic Concentration
University of North Georgia