Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Sears

Dahlonega

Summary

Dedicated Medical Office Assistant with over five years of experience in healthcare administration. Skilled in managing patient accounts, processing payments, and ensuring compliance with healthcare regulations. Committed to delivering exceptional service and improving operational efficiency.

Overview

9
9
years of professional experience

Work History

Medical Office Assistant

Cleaver Medical Group
Dahlonega, GA
05.2022 - 12.2025
  • Oversaw patient account inquiries, providing exceptional service while maintaining confidentiality and compliance standards.
  • Processed all incoming payer and patient payments from mail, fax, email for all seven locations for dermatology and pain management.
  • Insurance authorizations for tricare, medicare, va.
  • Insurance refunds for overpayments.
  • Responsible for voicemails for entire billing department as well as incoming patient and insurance phone calls.
  • Processed medical records for all Cleaver Medical Group locations.

Medical Office Assistant'

NGPG
Dahlonega, GA
09.2016 - 08.2021
  • Managed patient scheduling to optimize daily operations and minimize wait times.
  • Assisted medical staff with patient intake, ensuring accurate documentation and data entry.
  • Coordinated communication between patients and healthcare providers to facilitate care continuity.
  • Implemented electronic health record updates to maintain compliance with healthcare regulations.

Education

High School Diploma -

Woody Gap School
Suches, GA

Skills

  • Multitasking and organization
  • Computer skills
  • Problem-solving
  • HIPAA regulations

Timeline

Medical Office Assistant

Cleaver Medical Group
05.2022 - 12.2025

Medical Office Assistant'

NGPG
09.2016 - 08.2021

High School Diploma -

Woody Gap School
Rebecca Sears