Detail-oriented Front Desk Receptionist excelling in coordinating bookings and addressing guest needs, enhancing service delivery and creating a welcoming environment. Experienced in on-site construction operations, effectively handling equipment and resolving challenges through collaborative teamwork to ensure project success and safety compliance.
Work History
Front Desk Receptionist
2 Years 1 Month
CreekFire RV Resort & Campground | 07.2024 - Current
Greeted and assisted guests, ensuring a welcoming and efficient check-in experience.
Coordinated bookings using reservation software to optimize occupancy rates and guest satisfaction.
Managed phone inquiries, providing accurate information about campground amenities and reservations.
Maintained cleanliness and organization of the front desk area, enhancing overall guest experience.
Processed payments and transactions efficiently, ensuring accuracy in financial records.
Assisted with guest needs and complaints, demonstrating problem-solving skills to enhance service quality.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Construction Worker
4 Years 9 Months
Llconstruction | 01.2018 - 10.2022
Assisted in the installation of structures, including framing, drywall, and roofing systems.
Followed instructions and safety protocols to prevent accidents and injuries.
Installed drywall, siding and other structural components.
Mixed and poured concrete for a variety of projects.
Helped with door and window installations.
Collaborated with team members to ensure project milestones were met on schedule.
Conducted routine inspections of tools and equipment for safety compliance and maintenance.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Gathered and disposed of worksite debris to remove safety hazards.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Sales Associate
1 Year 4 Months
Wandering Cowboys | 06.2018 - 10.2019
Developed strong customer relationships through personalized service and product knowledge.
Assisted in inventory management, ensuring accurate stock levels and prompt replenishment.
Implemented promotional strategies that increased foot traffic and boosted sales revenue.
Analyzed customer feedback to identify trends and improve service delivery processes.
Coordinated visual merchandising to create appealing product displays that attract customers.
Streamlined checkout procedures, enhancing efficiency and reducing customer wait times.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing, new, and potential customers.
Direct Support Professional
11 Months
Lexington | 04.2016 - 03.2017
Implemented individualized care plans to meet unique needs and foster personal growth.
Supported individuals with daily living skills to promote independence and enhance quality of life.
Evaluated behavioral patterns to ensure safety and implement necessary interventions.
Collaborated with interdisciplinary teams to develop effective support strategies and improve service delivery.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Assisted disabled clients to support independence and well-being.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Education
EMT - EMT
Savannah Technical College | Savannah, GA | 12.2025