Reed Hopkinson
Winder
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Field Superintendent
Rite Hite Corporation
08.2008 - Current
- Interpreted blueprints, specifications and schematics to complete accurate work.
- Developed detailed schedules and resource allocation plans, optimizing workforce utilization and reducing labor costs.
- Maintained documentation of all project activities, simplifying future reference needs and facilitating accurate reporting of results to stakeholders.
- Coordinated site operations in accordance with established timelines.
- Streamlined communication between team members, leading to efficient collaboration and improved problem-solving capabilities.
- Established safety guidelines for the work environment, leading to a significant reduction in workplace accidents and incidents.
- Coordinated material procurement activities, streamlining supply chain processes for timely delivery of essential resources at competitive prices.
- Managed subcontractor coordination for smooth project progress, resulting in timely completion of projects within budget constraints.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Directed projects according to schedule and quality demands.
- Inspected equipment and tools used for safe operation.
- Sourced suppliers and purchased necessary materials for work.
- Conducted regular site inspections to ensure quality control and compliance with building codes and regulations.
Installation Manager/Technician Team Leader
Arbon Equipment/Rite Hite.
10.1998 - 08.2008
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
- Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
- Negotiated contracts with subcontractors, securing favorable terms that benefited both parties.
- Managed installation schedules proactively to avoid delays and reduce downtime for clients.
- Implemented safety protocols for all installation projects, reducing workplace accidents and injuries.
- Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Directed teams in installation, testing, start-up and system commissioning tasks.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
- Replaced worn or broken parts on machines and equipment.
- Rewired and replaced faulty electrical components in equipment.
Service Manager
Arbon Equipment/Rite Hite
10.1997 - 10.1998
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Service Technician
Arbon Equipment/Rite-Hite.
10.1994 - 10.1997
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Education
High School Diploma -
Altmar-Parish-Williamstown Jr/Sr High School
Parish, NY06.1979
Skills
- Pre-Construction Planning
- Construction supervision
- Project Closeout
- Site Inspections
- Technical knowledge
- OSHA Compliance
- Schedule Coordination
- Project Coordination
- Progress Reporting
- Document Control
- Field Documentation
- Dependable and Hardworking
- Following Instructions
- Construction safety
- Team Leadership
- Decision-Making
- Site Safety
- Safe Operating Procedures
- Site Inspection
- Multi-Project Coordination
- Forklift Operation
- Field Inspection
- Worker Training
- Equipment Operation
- Lockout and Tagout
- Employee Training
- Loading and unloading trucks
- Blueprint Reading
- Basic Mathematics
- Job Planning
- Site Measuring and Marking
- Quality Assurance
- Project Management
- Subcontractor Management
- Mechanical Aptitude
Timeline
Field Superintendent
Rite Hite Corporation
08.2008 - Current
Installation Manager/Technician Team Leader
Arbon Equipment/Rite Hite.
10.1998 - 08.2008
Service Manager
Arbon Equipment/Rite Hite
10.1997 - 10.1998
Service Technician
Arbon Equipment/Rite-Hite.
10.1994 - 10.1997
High School Diploma -
Altmar-Parish-Williamstown Jr/Sr High School
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