Reem Mikdame
Atlanta
Summary
Efficient worker with 3+ years experience in aviation performing maintenance, inspections, and overhauling aircrafts and components in fast paced environments. Knowledgeable airport services and supported customers for 2+ years in the field, good relationship building and problem solving abilities. Proven willingness to take on any task to support team and bring forth leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Optometric Technician
America's Best Contacts And Glasses
11.2023 - Current
- Operated and maintained lensometers, refraction units, auto refractors, and visual field analyzers for patient testing.
- Conduct pretest procedures to gather data to input in electronic medical records system.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Passenger Service Agent
United Airlines
03.2022 - 05.2023
- Check in over 450+ passengers and luggage average daily then rout to appropriate location for loading and screening, Rescheduled flights, issued refunds and assist passengers with alternative travel arrangements when needed.
- Announce flight status updates and information about gate changes over a PA system, assist boarding passengers. Communicate with FAs, pilots, ops and ramp agents, answer general inquires providing accurate information.
- Maintain thorough knowledge of policies and processes pertaining to unaccompanied minors, law enforcement officers, hazmat, while confirming all FAA regulations are always followed.
Picker
Amazon
06.2021 - 09.2021
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Aviation Structural Mechanic
United States Navy
06.2017 - 09.2020
- Responsible for maintaining and inspecting all aircraft main and auxiliary hydraulic power systems, actuating subsystems, landing gear and tires, fuselage, corrosion upkeep and flight controls as well as additional documentation.
- I was the most qualified junior airmen my first year in the work force with volunteer hours, rewarded with letter of commendation, qualified warfare specialist, managed 2 programs in my shop, and was the senior plane captain of the E2-D aircraft with over 200+ launches and recoveries.
Waitress
Cappy's Pizza & Subs
06.2016 - 03.2017
- Take orders and serve food and beverages to guests with perfect service, while maintaining a clean and safe work environment in efficient matter.
- Help kitchen staff and cashier whenever they need assistance and report to the manager daily.
Education
The Airline Academy, Jet Blue University
Orlando, FL09.2021
High School Diploma -
London High School
London, OH03.2017
Certification
CPR/AED certified, Red Cross Association, Issued July 2023
FCC licence, Issued August 2020
Timeline
Optometric Technician
America's Best Contacts And Glasses
11.2023 - Current
Passenger Service Agent
United Airlines
03.2022 - 05.2023
Picker
Amazon
06.2021 - 09.2021
Aviation Structural Mechanic
United States Navy
06.2017 - 09.2020
Waitress
Cappy's Pizza & Subs
06.2016 - 03.2017
The Airline Academy, Jet Blue University
High School Diploma -
London High School
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