Regina Foreman
Franklin
Summary
Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
IHOP
Lagrange
01.2024 - 12.2025
- Led operational initiatives to improve service efficiency, enhancing customer satisfaction through streamlined processes and staff training.
- Developed and implemented budgetary strategies, resulting in cost reductions while maintaining quality in food and service delivery.
- Oversaw team performance through regular coaching and mentorship, fostering a collaborative environment that increased employee retention.
- Established training programs for new hires, effectively onboarding staff and ensuring compliance with operational standards and safety protocols.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
Crew chief
Lagrange
01.2023 - 02.2025
- Managed daily operations to ensure efficient restaurant performance.
- Supervised staff training and development to enhance service quality.
- Implemented inventory control procedures to reduce waste and costs.
Server
Ihop
Lagrange
01.2023 - 01.2025
- Provided excellent customer service during busy dining hours.
- Took customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
Server
Craker Barrel
Hammond
06.2005 - 11.2018
- Provided excellent customer service during busy dining hours.
- Took customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on restaurant procedures.
- Took orders from customers accurately and in a timely manner.
Education
Associate of Science - General Studies
Southeastern Louisiana University
Hammond, LASkills
- Attention to detail
- Multitasking
- Upselling techniques
- Flexibility
- Problem solving
- Effective communication
- Operational management
- Budget management
- Staff training
- Customer satisfaction
- Staff supervision
- Training development
- Restaurant operations
- Staff motivation
- Budget analysis
- Cost analysis and savings
- Profit and loss accountability
Certification
Servsafe certified
Timeline
General Manager
IHOP
01.2024 - 12.2025
Crew chief
01.2023 - 02.2025
Server
Ihop
01.2023 - 01.2025
Server
Craker Barrel
06.2005 - 11.2018
Associate of Science - General Studies
Southeastern Louisiana University