Strategic maintenance and operations executive with more than 20 years of progressive leadership experience directing large-scale facility maintenance, engineering operations, capital projects, and high-performing technical teams. Proven success managing maintenance programs exceeding $13 million annually, leading workforces of over 45 supervisors and technicians, improving operational reliability, reducing reactive maintenance, and delivering multimillion-dollar facilities in highly regulated environments. Known for building high-performing teams, driving continuous improvement, optimizing budgets, increasing equipment reliability, and aligning maintenance strategies with organizational objectives. Extensive experience supporting aviation, manufacturing, distribution, industrial, and government facilities.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Program Manager
Jacobs
Atlanta, GA
09.2024 - Current
Lead the maintenance program supporting one of the world's busiest airports with responsibility for a $13.1 million annual maintenance budget.
Key Accomplishments
Directed $13.1M maintenance operation, identifying cost-saving opportunities through strategic procurement and process improvements.
Managed cross-functional teams with Agile and Waterfall methodologies to streamline project execution.
Led risk management initiatives that enhanced project delivery and minimized operational disruptions.
Reduced reactive maintenance work orders by 60%, improving operational reliability and customer satisfaction.
Develop KPI dashboards and executive reporting for senior leadership.
Conduct executive business reviews with C-suite leadership.
Oversee project documentation, scheduling, quality assurance, and resource allocation.
Technical Service Operations Manager
Jacobs
Atlanta, GA
04.2022 - 08.2024
Managed maintenance operations for 8 million square feet at Hartsfield-Jackson Atlanta International Airport.
Key Accomplishments
Led 4 Trade Superintendents and 42 technicians supporting over 350,000 annual work orders.
Increased preventive maintenance completion to 98%.
Improved reactive maintenance performance by 85%.
Generated more than $600,000 in additional revenue through successful Out-of-Scope project management.
Directed electrical, plumbing, fire suppression, HVAC, and structural maintenance.
Developed strategic maintenance plans that enhanced system reliability and minimized downtime.
Implemented competency-based hiring and technician development programs to elevate team skills and performance.
Led safety initiatives ensuring regulatory compliance and fostering a culture of safety.
Maintenance Operations Manager
Hitachi Automotive Systems Americas
Monroe, GA
10.2021 - 02.2022
Directed manufacturing maintenance operations focused on reliability, preventive maintenance, and continuous improvement.