Reginald McGruder
Smyrna
Summary
Dynamic professional with a proven track record as the Peer Workforce Coordinator at Georgia Council for Recovery. Skilled in problem-solving and effective team collaboration, I helped to successfully facilitate 14 CARES Academies and, along with the CARES team, enhanced operational efficiency through innovative training methods. Trustworthy in high-pressure situations, I excel in fostering strong relationships and adapting to shifting priorities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Peer Workforce Coordinator
Georgia Council for Recovery
12.2023 - Current
- Along with the CARES team, Planned and helped to facilitate 14 CARES Academies.
- Helped to plan and facilitate ROSC CARES workshops around the state.
- Reviewed and scored CARES Academy Applications.
- Served on the CARES interview committee.
- Provided feedback to peers to improve their CARES Academy applications ande interview scores.
- Proctored CPS-AD Exams.
- Sent out Academy acceptance/unacceptance emails.
- Created all Jotforms related to the CAREs Academy.
- Along with the CARES team, create monthly webinar topics and worked with presenters in preparing for the Webinar.
- Traveled to various sites around the state to facilitate ROSC workshops, attend conferences, and support CAREs Connects.
House Manager
Good Landing Recovery
04.2022 - 08.2023
- Managed day-to-day operation of home to comply with regulations, agency standards, and rules.
- Trained and mentored new staff on cleaning and safety protocols.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Assisted residents with daily hygiene and living tasks.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Assured that residents attended all required activities.
Owner
Totally Fresh Catering, LLC
02.2005 - 12.2018
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Reduced operational risks while organizing data to forecast performance trends.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
No Degree - Sociology
Houston Community College
Houston, TXSkills
- Consistent punctuality
- Trustworthy in high-pressure situations
- Skilled in verbal communication
- Independently motivated
- Problem-solving skills
- Effective team collaboration
- Responsive to shifting priorities
- Quickly adjusting to change
Certification
C.A.R.E.S.
CPS-AD
Timeline
Peer Workforce Coordinator
Georgia Council for Recovery
12.2023 - Current
House Manager
Good Landing Recovery
04.2022 - 08.2023
Owner
Totally Fresh Catering, LLC
02.2005 - 12.2018
No Degree - Sociology
Houston Community College
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