Reid Latimer
Alpharetta
Summary
Developed strong communication and problem-solving skills in customer-focused environment, demonstrating ability to handle diverse inquiries and resolve issues efficiently. Seeking to transition into new field where these transferrable skills can be effectively utilized to enhance customer satisfaction and operational efficiency. Committed to contributing positively to collaborative and dynamic workplace.
Overview
1
1
year of professional experience
Work History
Guest Advocate
Target
05.2023 - 10.2023
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Shift Lead
Tropical Smoothie Cafe
05.2022 - 08.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
BBA - Finance And Real Estate
University of Miami
Coral Gables05-2028
Skills
- Exceptional communication
- Strong empathy
- Stress tolerance
- Guest relations
Timeline
Guest Advocate
Target
05.2023 - 10.2023
Shift Lead
Tropical Smoothie Cafe
05.2022 - 08.2022
BBA - Finance And Real Estate
University of Miami
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