Dynamic Retail Associate with 10 years of diverse retail experience, excelling in customer service and sales proficiency. Proven track record of increasing sales and efficiency, with performance reviews available upon request!
Strong passion to make a positive impact!
In my role as Shift Manager, I have confidently trained numerous employees, several of whom have grown into confident and knowledgeable team members of the company. In my position, I have taken initiative to greatly improve communication by making cleaning charts, reminders on what needs to be done for the day or week, and creating multiple resources to improve product information.
Other duties included opening and closing the facility, handling cash and money orders, processing incoming inventory shipments, and processing company paperwork. General upkeep of the facility as needed.
As a sales associate at Xhale City, responsibilities include assisting customers and welcoming regulars back to the store, helping find vapes, glass, hookah, and tobacco products, etc, finding the best products that fit the customer-specific needs, stocking and taking inventory, helping with the order occasionally, closing down the registers and store by myself, and general cleaning.
As a target member, the departments that I’m trained in include guest advocate, beauty, ship-from-store/order pick-up, and guest service.
Responsibilities included opening and closing the facility, preparing the general sales floor, providing customer service, handling the merchandise, merchandise procurement for customer online orders, and packaging/preparation for online shipment orders. Duties also include handling money and stocking merchandise.