Rendaisea Deane
405 Hidden Creek Court
Summary
Dedicated and detail-oriented professional with extensive experience in customer service, administrative support, and team leadership. Proven ability to manage tasks efficiently, communicate effectively, and adapt to fast-paced environments. Skilled in virtual communication, scheduling, and supporting clients or teams remotely.
Overview
2027
2027
years of professional experience
Work History
Business Owner
Freelance
2023 - Current
- Developed comprehensive business strategies to enhance operational efficiency and customer satisfaction.
- Managed financial planning, budgeting, and forecasting processes to ensure sustainable growth.
- Led team training initiatives, fostering skill development and improving service delivery standards.
- Implemented marketing campaigns that increased brand visibility and attracted new clientele.
Secretary
WellStar Kennestone Hospital
Kennesaw, GA
11.2025 - 07.2026
- Managed appointment scheduling for medical staff, ensuring efficient patient flow and service delivery.
- Coordinated communication between departments to facilitate timely information exchange and support operations.
- Maintained accurate patient records using electronic health record systems, enhancing data retrieval efficiency.
- Assisted in preparing reports and documentation for administrative meetings, contributing to informed decision-making.
- Streamlined office procedures by implementing organizational tools that improved workflow efficiency and productivity.
- Trained new staff on administrative protocols and software use, fostering a knowledgeable team
Pharmacy Technician
Walgreens
Canton, GA
2017 - 2025
- Processed prescriptions accurately, ensuring compliance with pharmacy laws and regulations.
- Managed inventory levels, reducing medication shortages through effective stock management.
- Provided exceptional customer service, assisting patients with medication queries and health advice.
- Trained new technicians on operational procedures and best practices in pharmacy settings.
- Implemented workflow improvements that enhanced prescription fulfillment efficiency and accuracy.
- Monitored expiration dates, ensuring timely removal of outdated medications from inventory.
- Collaborated with pharmacists to verify medication orders and resolve discrepancies promptly.
Education
High School Diploma - Radiology
Georgia Highlands College
Cartersville, GACherokee High School
CantonSkills
- Customer Service & Client Relations
Team Leadership & Training
Scheduling & Administrative Support
Remote Communication & Virtual Support
Microsoft Office & Google Workspace
Problem-Solving & Conflict Resolution
HIPAA Compliance & Confidentiality
Data Entry & Document Management
Phone, Chat, & Email Support
Timeline
Secretary
WellStar Kennestone Hospital
11.2025 - 07.2026
Business Owner
Freelance
2023 - Current
Pharmacy Technician
Walgreens
2017 - 2025
High School Diploma - Radiology
Georgia Highlands College
Cherokee High School